Privacy Policy

Last updated: October 2026

Find Service History is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website.

Data Controller

The data controller for the personal data described in this policy is Find Service History LTD, registered in England & Wales under company number 17357208, registered office Anglesea House, New Road, Farmborough, Bath, BA2 0HJ.

1. Information We Collect

We may collect the following information:

Personal Information
Name
Email address
Billing information
Account login details

Vehicle Information
Vehicle registration numbers entered for checks

Technical Data
IP address
Browser type
Device information
Website usage data

2. How We Use Your Information

We use your information to:

Provide vehicle history reports
Process payments
Manage your account
Provide customer support
Improve our services
Understand how reports and the trade dashboard are used – for example whether a report was downloaded, printed or shared, and, for trade accounts, which type of device and browser is used (no IP address is stored for this)
Prevent fraud and abuse

3. Legal Basis for Processing

We collect and use personal information only:

Contractual necessity – providing purchased reports
Legitimate interest – improving services and preventing fraud
Legal obligations – compliance with applicable laws

4. Sharing Your Information

We may share data with:

Payment processors
Data providers supplying service history information
Website hosting and infrastructure providers
Legal authorities where required

We do not sell your personal data.

5. Data Storage

Your data is stored securely using appropriate technical and organisational measures.

We retain personal data only as long as necessary for:

Service delivery
Legal compliance
Fraud prevention

6. Cookies

Our website may use cookies to:

Improve user experience
Track website performance
Enable essential website functionality

You can control cookies through your browser settings.

7. Your Data Rights

Wherever you are, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Request data portability

To exercise these rights contact Find Service History LTD at:

hello@findservicehistory.us

We do not sell or share your personal information for cross-context behavioral advertising, and we do not use it for profiling that produces legal or similarly significant effects. We hold no state motor-vehicle-record data: a VIN is not personal information under the Driver's Privacy Protection Act, and we never look up a person from a plate or a VIN. Our marketing email carries a working unsubscribe link and our postal address, as the CAN-SPAM Act requires; you can also opt out at any time by writing to hello@findservicehistory.us.

8. Data Security

We take reasonable steps to protect your data using industry-standard security measures including encryption and secure hosting.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this page.