Chrysler Pacifica Plug-in Hybrid reliability and problems by year
Owners have filed 614 complaints about the Chrysler Pacifica Plug-in Hybrid with NHTSA since 2017, most often about electrical system and engine. Chrysler has filed 18 warranty extensions and 1 service campaign for it, and there are 12 safety recalls on file.
From NHTSA's public data files, downloaded 2026-10-10.
How reliable is the Chrysler Pacifica Plug-in Hybrid? What NHTSA's records show
We don't give the Pacifica Plug-in Hybrid a reliability score. NHTSA publishes complaint counts but no sales figures, so complaints can't be turned into a rate or compared between models. Here is what's on file for model years 2017 on.
- Owner complaints
- 614
- Filed with NHTSA, all model years
- Warranty extensions
- 18
- Filed by Chrysler
- Service campaigns
- 1
- Filed by Chrysler
- Safety recalls
- 12
- Each covers part of the model
Every model year compared
Complaints rise with how many were sold and how long they've been on the road, so a newer or rarer year will show fewer. Compare years of the Pacifica Plug-in Hybrid with each other.
| Year | Complaints | Most named | Recalls | Warranty / campaigns |
|---|---|---|---|---|
| 2027 | 0 | — | 0 | 4 |
| 2026 | 0 | — | 2 | 9 |
| 2025 | 1 | Electrical system (100%) | 1 | 5 |
| 2024 | 26 | Engine (65%) | 0 | 5 |
| 2023 | 40 | Engine (45%) | 0 | 10 |
| 2022 | 116 | Transmission and drivetrain (47%) | 0 | 10 |
| 2021 | 26 | Electrical system (50%) | 1 | 12 |
| 2020 | 58 | Electrical system (43%) | 2 | 12 |
| 2019 | 45 | Electrical system (49%) | 2 | 12 |
| 2018 | 223 | Electrical system (37%) | 6 | 12 |
| 2017 | 79 | Electrical system (39%) | 6 | 12 |
Look up one model year, or a VIN
See the complaints, recalls and warranty extensions for a single Pacifica Plug-in Hybrid model year, with the typical mileage when owners reported each problem.
Acknowledged by Chrysler
Warranty extensions and service campaigns Chrysler filed with NHTSA for the Pacifica Plug-in Hybrid, in its own words. A warranty extension means Chrysler pays for the repair beyond the normal warranty.
- Warranty extensionSep 2026· Electrical system· model years 2026–2027
ID-23-04 Rev. F wiTECH New Vehicle Prep (NVP) Update – Battery Health and Tire Pressure Monitoring
- Warranty extensionSep 2026· Electrical system· model years 2026–2027
D-22-14 Rev. G wiTECH New Vehicle Prep (NVP) Update – Battery Health and Tire Pressure Monitoring
- Warranty extensionAug 2026· Backup camera and rear sensors· model years 2026
***Recall Completion Prior to Sale of Vehicle***
- Warranty extensionAug 2026· Backup camera and rear sensors· model years 2026
***Recall Completion Prior to Sale of Vehicle***
- Warranty extensionJun 2026· Transmission and drivetrain· model years 2022–2026
Emissions Recall 44D - Hybrid Control Module Software - Dealer Notification Hybrid Control Processor (HCP) on about 69,189 of the above vehicles may have software that does not correctly report On-Board Diagnostic (OBD) legislated Integrated Dual Charging Module (IDCM)…
- Warranty extensionMay 2026· Electrical system· model years 2017–2027
Warranty Newsletter – Volume 12, Issue 5
- Warranty extensionMay 2026· Electrical system· model years 2017–2027
ID-26-04 Rev. A Addition of 2.0L T4 Long Block or Complete Engine to the Powertrain Service Center (PTSC) Pre-Approval Program
- Warranty extensionApr 2026· Suspension· model years 2022–2026
F-26-01 Upfit Reimbursement Allowance for Select Fleet Vehicles - Safety Recalls 54C, 55C, 06C, 06D, 10D, and 11D - Side Curtain Airbag (Rev. A)
- Warranty extensionSep 2025· Electrical system· model years 2017–2021
High Voltage Battery Pack Replacement XT1 Warranty Extension Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0EDD-00 - Hybrid/EV Battery Pack "B"…
- Warranty extensionSep 2025· Electrical system· model years 2017–2021
D-25-16 (XT1) High Voltage Battery Pack - Select 2017 - 2021 Chrysler Pacifica/ Voyager (RU)
- Warranty extensionSep 2025· Electrical system· model years 2017–2021
ID-25-12 (XT1) High Voltage Battery Pack - Select 2017 - 2021 Chrysler Pacifica/ Voyager (RU)
- Warranty extensionSep 2025· Electrical system· model years 2017–2021
ID-25-13 (XT1) High Voltage Battery Pack - Select 2017 - 2021 Chrysler Pacifica/ Voyager (RU)
- Warranty extensionMar 2025· Transmission and drivetrain· model years 2017–2023
D-23-07 Rev. B (XE1) eFlite Si-eVT Transmission Repair – Certain 2017 - 2023 Chrysler Pacifica (RU)
- Warranty extensionMar 2025· Transmission and drivetrain· model years 2017–2023
Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 : Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0A3F -…
- Warranty extensionSep 2024· Other or unspecified· model years 2017–2025
Warranty Newsletter Volume 10 Issue 8_ID
- Warranty extensionJun 2024· Transmission and drivetrain· model years 2017–2023
FCA Caribbean Warranty Bulletin ID-23-07 Rev. A (XE1) eFlite Si-eVT Transmission – Certain 2017 - 2023 Chrysler Pacifica (RU)
- Warranty extensionJun 2024· Transmission and drivetrain· model years 2017–2023
Warranty Bulletin D-23-07 Rev. A (XE1) eFlite Si-eVT Transmission – Certain 2017 - 2023 Chrysler Pacifica (RU)
- Warranty extensionJun 2024· Electrical system· model years 2017–2023
Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0A3F -…
- Service campaignMay 2026· Wheels· model years 2026
CUSTOMER SATISFACTION NOTIFICATION 28D NORTH AMERICA Incompatible Spare Tire
What owners report most
The parts of the car owners named in their complaints, across every Pacifica Plug-in Hybrid model year. Unverified, and not a failure rate.
- Electrical system236 (38%)
- Engine208 (34%)
- Transmission and drivetrain172 (28%)
- Hybrid system117 (19%)
- Other or unspecified94 (15%)
- Fuel and propulsion80 (13%)
- Cruise control and speed control36 (6%)
- Steering15 (2%)
Safety recalls
12 recalls cover at least one Pacifica Plug-in Hybrid model year. Each covers a range of VINs, not every car. Check one car at nhtsa.gov/recalls.
The brake pedal position sensor capacitor may be cracked, which can cause a loss of electronic stability control.
The rearview camera image may fail to display when the vehicle is placed in reverse.
The bolts securing the front brake caliper bracket may not be tightened properly, which can result in reduced steering control, a brake fluid leak, and a loss of front brake function.
The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
A vehicle fire can occur when parked, even with the ignition in the "Off" position.
The 12 volt isolator post located behind the driver's seat may develop high resistance.
The right front lower control arm may separate from the steering knuckle.
After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
The tire placard on the affected vehicles incorrectly lists the seating capacity as 6 occupants rather then 7 occupants, with a combined weight of 950lbs rather than 1,100lbs.
The affected vehicles have diodes in the Power Inverter Module ("PIM") that may fail due to an overvoltage condition. If the diodes fail, the vehicle will not move under its own power.
NHTSA investigations
Defect investigations NHTSA opened. Many close without a recall.
- PE25009Preliminary evaluation· opened Sep 2025, still open· Steering· model years 2017
Intermittent Loss of Electric Power Steering
- PE24028Preliminary evaluation· opened Oct 2024, closed Jun 2025· Equipment and accessories· model years 2018
Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger.
- RQ24004Recall query· opened Feb 2024, still open· Electrical system· model years 2017–2023
Loss of motive power due to an internal wiring connector short.
- RQ24001Recall query· opened Jan 2024, still open· Electrical system· model years 2017–2018
Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)
Led to recall 26V362.
- PE22008Preliminary evaluation· opened Jul 2022, closed Mar 2024· Transmission and drivetrain· model years 2018–2020, 2022
Transmission fault leading to loss of motive power
Led to recall 23V010.
NHTSA's own page for the 2027 Chrysler Pacifica Plug-in Hybrid has the complaint text and every document.
Was the work actually done on the car you're looking at?
Model-year records can't tell you about one car. A Chrysler service history check returns that vehicle's own dealer records by VIN.
Check a Chrysler's service historyCommon questions
Is the Chrysler Pacifica Plug-in Hybrid reliable?
We don't score reliability: NHTSA publishes complaint counts but no sales figures, so complaints can't be turned into a rate or compared between models. What's on file for model years 2017 on: 614 owner complaints, 18 warranty extensions and 1 service campaign Chrysler filed, and 12 safety recalls. The model years with the most complaints are 2018 (223), 2022 (116), 2017 (79). Whether a known problem was fixed on one car is what its service records show.
What are the most common problems with the Chrysler Pacifica Plug-in Hybrid?
Across every model year since 2017, owners' complaints to NHTSA most often name electrical system (38%), engine (34%), transmission and drivetrain (28%). Chrysler has filed 18 warranty extensions covering the Pacifica Plug-in Hybrid, listed on this page.
Which Pacifica Plug-in Hybrid model years have the most complaints?
2018 (223), 2022 (116), 2017 (79). Complaint counts rise with how many were sold and how long they've been on the road, so compare years of the Pacifica Plug-in Hybrid with each other rather than with other models.
Has Chrysler extended the warranty on the Pacifica Plug-in Hybrid?
Yes: electrical system (model years 2026–2027); electrical system (model years 2026–2027); backup camera and rear sensors (model years 2026), and 15 more. A dealer does a covered repair for free within the extended time or mileage.
How do I check recalls on a Pacifica Plug-in Hybrid?
Enter the car's 17-character VIN at nhtsa.gov/recalls. That answers for one vehicle; the 12 recalls listed here are for the model, and each covers only part of it.