Chrysler Pacifica reliability and problems by year
Owners have filed 3,715 complaints about the Chrysler Pacifica with NHTSA since 2016, most often about engine and electrical system. Chrysler has filed 12 warranty extensions and 1 service campaign for it, and there are 39 safety recalls on file.
From NHTSA's public data files, downloaded 2026-10-10.
How reliable is the Chrysler Pacifica? What NHTSA's records show
We don't give the Pacifica a reliability score. NHTSA publishes complaint counts but no sales figures, so complaints can't be turned into a rate or compared between models. Here is what's on file for model years 2016 on.
- Owner complaints
- 3,715
- Filed with NHTSA, all model years
- Warranty extensions
- 12
- Filed by Chrysler
- Service campaigns
- 1
- Filed by Chrysler
- Safety recalls
- 39
- Each covers part of the model
Every model year compared
Complaints rise with how many were sold and how long they've been on the road, so a newer or rarer year will show fewer. Compare years of the Pacifica with each other.
| Year | Complaints | Most named | Recalls | Warranty / campaigns |
|---|---|---|---|---|
| 2027 | 1 | Electrical system (100%) | 1 | 4 |
| 2026 | 11 | Electrical system (36%) | 5 | 9 |
| 2025 | 28 | Airbags (32%) | 9 | 1 |
| 2024 | 44 | Electrical system (32%) | 11 | 1 |
| 2023 | 154 | Engine (31%) | 14 | 4 |
| 2022 | 214 | Transmission and drivetrain (34%) | 10 | 4 |
| 2021 | 374 | Electrical system (41%) | 7 | 3 |
| 2020 | 170 | Electrical system (38%) | 5 | 4 |
| 2019 | 313 | Electrical system (31%) | 7 | 4 |
| 2018 | 878 | Engine (43%) | 12 | 4 |
| 2017 | 1,526 | Engine (34%) | 11 | 3 |
| 2016 | 2 | Stability control (50%) | 0 | 0 |
Look up one model year, or a VIN
See the complaints, recalls and warranty extensions for a single Pacifica model year, with the typical mileage when owners reported each problem.
Acknowledged by Chrysler
Warranty extensions and service campaigns Chrysler filed with NHTSA for the Pacifica, in its own words. A warranty extension means Chrysler pays for the repair beyond the normal warranty.
- Warranty extensionSep 2026· Electrical system· model years 2026–2027
ID-23-04 Rev. F wiTECH New Vehicle Prep (NVP) Update – Battery Health and Tire Pressure Monitoring
- Warranty extensionSep 2026· Electrical system· model years 2026–2027
D-22-14 Rev. G wiTECH New Vehicle Prep (NVP) Update – Battery Health and Tire Pressure Monitoring
- Warranty extensionAug 2026· Backup camera and rear sensors· model years 2026–2027
***Recall Completion Prior to Sale of Vehicle***
- Warranty extensionAug 2026· Backup camera and rear sensors· model years 2026–2027
***Recall Completion Prior to Sale of Vehicle***
- Warranty extensionAug 2026· Other or unspecified· model years 2026
EMISSION RECALL NORTH AMERICA Catalytic Converter Incorrect Reference: 32D The right catalytic converter on 10 of the above vehicles may have been built with a with nonfunctional ceramic lattice (brick).
- Warranty extensionMay 2026· Electrical system· model years 2026
ID-23-04 Rev. E wiTECH New Vehicle Prep (NVP) Update – Battery Health and Tire Pressure Monitoring
- Warranty extensionMay 2026· Electrical system· model years 2026
D-22-14 Rev. F wiTECH New Vehicle Prep (NVP) Update – Battery Health and Tire Pressure Monitoring
- Warranty extensionApr 2026· Suspension· model years 2022–2026
F-26-01 Upfit Reimbursement Allowance for Select Fleet Vehicles - Safety Recalls 54C, 55C, 06C, 06D, 10D, and 11D - Side Curtain Airbag (Rev. A)
- Warranty extensionJan 2025· Transmission and drivetrain· model years 2017–2023
Internal Transmission Wiring Connector Short Warranty Extension XN1 This bulletin involves replacing the transmission.
- Warranty extensionJan 2024· Electrical system· model years 2017–2023
Internal Transmission Wiring Connector Short Warranty Extension XN1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
- Warranty extensionApr 2023· Transmission and drivetrain· model years 2017–2023
Internal Transmission Wiring Connector Short Warranty Extension XE1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
- Warranty extensionNov 2022· Brakes· model years 2018–2020
Loss of Power Brake Assist XA7 Warranty Extension
- Service campaignMay 2026· Wheels· model years 2026
CUSTOMER SATISFACTION NOTIFICATION 28D NORTH AMERICA Incompatible Spare Tire
What owners report most
The parts of the car owners named in their complaints, across every Pacifica model year. Unverified, and not a failure rate.
- Engine1,305 (35%)
- Electrical system1,114 (30%)
- Transmission and drivetrain987 (27%)
- Steering564 (15%)
- Other or unspecified509 (14%)
- Fuel and propulsion250 (7%)
- Cruise control and speed control183 (5%)
- Brakes151 (4%)
Safety recalls
39 recalls cover at least one Pacifica model year. Each covers a range of VINs, not every car. Check one car at nhtsa.gov/recalls.
The brake pedal position sensor capacitor may be cracked, which can cause a loss of electronic stability control.
The rearview camera image may fail to display when the vehicle is placed in reverse.
The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
The spring inside the front seat harness connector may contact electrical terminals.
Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display.
The retractors may not lock, preventing the wheelchair from being properly secured.
The right and left side curtain air bags may have insufficient pressure retention.
Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
The retractors may not lock, preventing the wheelchair from being properly secured.
The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams.
The vehicles were built with an incorrect radio, which can cause the rearview camera image not to display.
Due to a manufacturing error, the rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams.
The seat limiter may not have been installed, allowing the seat to move too far forward.
An improperly secured connector for the side curtain air bags may prevent the air bags from deploying.
And 24 more recalls on NHTSA.
NHTSA investigations
Defect investigations NHTSA opened. Many close without a recall.
- PE25009Preliminary evaluation· opened Sep 2025, still open· Steering· model years 2017–2018
Intermittent Loss of Electric Power Steering
- RQ24004Recall query· opened Feb 2024, still open· Electrical system· model years 2018–2023
Loss of motive power due to an internal wiring connector short.
- RQ24001Recall query· opened Jan 2024, still open· Electrical system· model years 2017–2018
Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)
Led to recall 26V362.
- PE22008Preliminary evaluation· opened Jul 2022, closed Mar 2024· Transmission and drivetrain· model years 2018–2024
Transmission fault leading to loss of motive power
Led to recall 23V010.
- DP17003Defect petition· opened Dec 2017, closed Mar 2018· Engine and cooling· model years 2017
Stall/Loss of Motive Power
Led to recall 18V049000.
NHTSA's own page for the 2027 Chrysler Pacifica has the complaint text and every document.
Was the work actually done on the car you're looking at?
Model-year records can't tell you about one car. A Chrysler service history check returns that vehicle's own dealer records by VIN.
Check a Chrysler's service historyCommon questions
Is the Chrysler Pacifica reliable?
We don't score reliability: NHTSA publishes complaint counts but no sales figures, so complaints can't be turned into a rate or compared between models. What's on file for model years 2016 on: 3,715 owner complaints, 12 warranty extensions and 1 service campaign Chrysler filed, and 39 safety recalls. The model years with the most complaints are 2017 (1,526), 2018 (878), 2021 (374). Whether a known problem was fixed on one car is what its service records show.
What are the most common problems with the Chrysler Pacifica?
Across every model year since 2016, owners' complaints to NHTSA most often name engine (35%), electrical system (30%), transmission and drivetrain (27%). Chrysler has filed 12 warranty extensions covering the Pacifica, listed on this page.
Which Pacifica model years have the most complaints?
2017 (1,526), 2018 (878), 2021 (374). Complaint counts rise with how many were sold and how long they've been on the road, so compare years of the Pacifica with each other rather than with other models.
Has Chrysler extended the warranty on the Pacifica?
Yes: electrical system (model years 2026–2027); electrical system (model years 2026–2027); backup camera and rear sensors (model years 2026–2027), and 9 more. A dealer does a covered repair for free within the extended time or mileage.
How do I check recalls on a Pacifica?
Enter the car's 17-character VIN at nhtsa.gov/recalls. That answers for one vehicle; the 39 recalls listed here are for the model, and each covers only part of it.