Chrysler Town and Country reliability and problems by year
Owners have filed 5,188 complaints about the Chrysler Town and Country with NHTSA since 2010, most often about electrical system and engine. Chrysler has filed 11 warranty extensions and 0 service campaigns for it, and there are 19 safety recalls on file.
From NHTSA's public data files, downloaded 2026-10-10.
How reliable is the Chrysler Town and Country? What NHTSA's records show
We don't give the Town and Country a reliability score. NHTSA publishes complaint counts but no sales figures, so complaints can't be turned into a rate or compared between models. Here is what's on file for model years 2010 on.
- Owner complaints
- 5,188
- Filed with NHTSA, all model years
- Warranty extensions
- 11
- Filed by Chrysler
- Service campaigns
- 0
- Filed by Chrysler
- Safety recalls
- 19
- Each covers part of the model
Every model year compared
Complaints rise with how many were sold and how long they've been on the road, so a newer or rarer year will show fewer. Compare years of the Town and Country with each other.
| Year | Complaints | Most named | Recalls | Warranty / campaigns |
|---|---|---|---|---|
| 2019 | 0 | — | 0 | 2 |
| 2018 | 0 | — | 1 | 2 |
| 2017 | 0 | — | 1 | 4 |
| 2016 | 526 | Transmission and drivetrain (36%) | 5 | 3 |
| 2015 | 383 | Transmission and drivetrain (30%) | 4 | 6 |
| 2014 | 636 | Electrical system (34%) | 4 | 4 |
| 2013 | 681 | Electrical system (58%) | 4 | 2 |
| 2012 | 634 | Electrical system (62%) | 5 | 2 |
| 2011 | 773 | Electrical system (68%) | 3 | 3 |
| 2010 | 1,555 | Electrical system (63%) | 5 | 3 |
Look up one model year, or a VIN
See the complaints, recalls and warranty extensions for a single Town and Country model year, with the typical mileage when owners reported each problem.
Acknowledged by Chrysler
Warranty extensions and service campaigns Chrysler filed with NHTSA for the Town and Country, in its own words. A warranty extension means Chrysler pays for the repair beyond the normal warranty.
- Warranty extensionJan 2025· Body and structure· model years 2017–2019
FCA CARIBBEANWARRANTY BULLETIN ID-25-01 (XV1) Driver and Passenger Sliding Door Power Lock Actuators - 2017 - 2019 Dodge Caravan/ 2017 - 2019 Chrysler Town & Country (RT)
- Warranty extensionJan 2025· Body and structure· model years 2017–2019
Sliding Door Lock(s) Inoperable Warranty Extension XV1 The customer may describe one or more of the following: ● Either one or both of the sliding door locks do not function.
- Warranty extensionJan 2025· Body and structure· model years 2015–2017
Sliding Door Lock(s) Inoperable Warranty Extension X98 The customer may describe one or more of the following: ● Either one or both of the sliding door locks do not function.
- Warranty extensionNov 2021· Backup camera and rear sensors· model years 2015–2016
Sliding Door Lock(s) Inoperative - X98 Warranty Extension This bulletin involves replacing either one or both of the sliding door lock actuators (if necessary).
- Warranty extensionNov 2020· Seats· model years 2010–2017
Active Head Restraint (AHR) Inadvertent Deployment - X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed.
- Warranty extensionJun 2016· Equipment and accessories· model years 2014–2015
Blend door stuck in full heat mode (X64 warranty extension) this bulletin involves re-calibrating or replacing the right side heating, ventilation, air conditioning (HVAC) blend door actuator.
- Warranty extensionMay 2016· Visibility· model years 2014–2015
Blend Door Stuck In Full Heat Mode (X64 Warranty Extension) This bulletin involves re-calibrating or replacing the right side Heating, Ventilation, Air Conditioning (HVAC) Blend Door actuator.
- Warranty extensionMay 2016· Mobility equipment· model years 2014–2015
To announce an extended warranty on the HVAC Blend Door Actuator on the following vehicles: ?
- Warranty extensionJun 2014· Engine and cooling· model years 2011–2013
MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary.
- Warranty extensionApr 2012· Suspension· model years 2010
- Warranty extensionApr 2012· Brakes· model years 2010–2011
MY chrysler 2009-2011, dodge caravan: Bulletin information regarding front brake components (rotors and pads) extended warranty for certain vehicles.
What owners report most
The parts of the car owners named in their complaints, across every Town and Country model year. Unverified, and not a failure rate.
- Electrical system2,672 (52%)
- Engine900 (17%)
- Other or unspecified513 (10%)
- Airbags492 (9%)
- Transmission and drivetrain467 (9%)
- Brakes266 (5%)
- Seats255 (5%)
- Fuel and propulsion200 (4%)
Safety recalls
19 recalls cover at least one Town and Country model year. Each covers a range of VINs, not every car. Check one car at nhtsa.gov/recalls.
Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
These vehicles may have a loose or missing brand emblem in the center of the steering wheel.
The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf.
The transmission pump may seize causing a loss of hydraulic pressure.
The nuts on the third row seatbacks were incorrectly torqued and may become loose.
The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash.
In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Due to a software error, the Tire Pressure Monitoring System (TPMS) may fail to learn the locations of the individual sensors while the vehicle is being driven.
Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
A software error may result in the opposite side airbags deploying from the collision point (a left side impact would deploy the right side airbags and vice versa).
The occupant restraint control module (ORC) has incorrect software installed which may adversely affect air bag deployments in collisions.
Chrysler is recalling certain model year 2012 Town and country and dodge grand caravan vehicles, manufactured from march 9, 2012 Through march 12, 2012.
And 4 more recalls on NHTSA.
NHTSA investigations
Defect investigations NHTSA opened. Many close without a recall.
- PE21016Preliminary evaluation· opened Jul 2021, closed Jul 2022· Doors, latches and locks· model years 2016
Sliding Doors Inoperative
- PE20012Preliminary evaluation· opened Aug 2020, closed Apr 2022· Electrical system· model years 2014
Interior Vehicle Fire
- PE19014Preliminary evaluation· opened Sep 2019, closed Feb 2026· Seats· model years 2011–2016
Active Head Rest Inadvertent Deployment
- DP14004Defect petition· opened Sep 2014, closed Jul 2015· Electrical system· model years 2010–2014
Totally Integrated Power Module Failure
- RQ14002Recall query· opened Jun 2014, closed Mar 2015· Airbags· model years 2010
Air Bag Non-Deployment/Engine Stall
Led to recall 14V373000.
NHTSA's own page for the 2020 Chrysler Town and Country has the complaint text and every document.
Was the work actually done on the car you're looking at?
Model-year records can't tell you about one car. A Chrysler service history check returns that vehicle's own dealer records by VIN.
Check a Chrysler's service historyCommon questions
Is the Chrysler Town and Country reliable?
We don't score reliability: NHTSA publishes complaint counts but no sales figures, so complaints can't be turned into a rate or compared between models. What's on file for model years 2010 on: 5,188 owner complaints, 11 warranty extensions and 0 service campaigns Chrysler filed, and 19 safety recalls. The model years with the most complaints are 2010 (1,555), 2011 (773), 2013 (681). Whether a known problem was fixed on one car is what its service records show.
What are the most common problems with the Chrysler Town and Country?
Across every model year since 2010, owners' complaints to NHTSA most often name electrical system (52%), engine (17%), other or unspecified (10%). Chrysler has filed 11 warranty extensions covering the Town and Country, listed on this page.
Which Town and Country model years have the most complaints?
2010 (1,555), 2011 (773), 2013 (681). Complaint counts rise with how many were sold and how long they've been on the road, so compare years of the Town and Country with each other rather than with other models.
Has Chrysler extended the warranty on the Town and Country?
Yes: body and structure (model years 2017–2019); body and structure (model years 2017–2019); body and structure (model years 2015–2017), and 8 more. A dealer does a covered repair for free within the extended time or mileage.
How do I check recalls on a Town and Country?
Enter the car's 17-character VIN at nhtsa.gov/recalls. That answers for one vehicle; the 19 recalls listed here are for the model, and each covers only part of it.