Jeep Cherokee reliability and problems by year
Owners have filed 10,073 complaints about the Jeep Cherokee with NHTSA since 2014, most often about transmission and drivetrain and engine. Jeep has filed 21 warranty extensions and 0 service campaigns for it, and there are 43 safety recalls on file.
From NHTSA's public data files, downloaded 2026-10-10.
How reliable is the Jeep Cherokee? What NHTSA's records show
We don't give the Cherokee a reliability score. NHTSA publishes complaint counts but no sales figures, so complaints can't be turned into a rate or compared between models. Here is what's on file for model years 2014 on.
- Owner complaints
- 10,073
- Filed with NHTSA, all model years
- Warranty extensions
- 21
- Filed by Jeep
- Service campaigns
- 0
- Filed by Jeep
- Safety recalls
- 43
- Each covers part of the model
Every model year compared
Complaints rise with how many were sold and how long they've been on the road, so a newer or rarer year will show fewer. Compare years of the Cherokee with each other.
| Year | Complaints | Most named | Recalls | Warranty / campaigns |
|---|---|---|---|---|
| 2026 | 7 | Fuel and propulsion (43%) | 4 | 2 |
| 2023 | 3 | Transmission and drivetrain (67%) | 1 | 0 |
| 2022 | 51 | Transmission and drivetrain (55%) | 3 | 0 |
| 2021 | 168 | Transmission and drivetrain (57%) | 4 | 0 |
| 2020 | 320 | Transmission and drivetrain (58%) | 3 | 0 |
| 2019 | 1,654 | Transmission and drivetrain (49%) | 11 | 9 |
| 2018 | 687 | Transmission and drivetrain (43%) | 7 | 9 |
| 2017 | 1,336 | Transmission and drivetrain (49%) | 6 | 14 |
| 2016 | 1,409 | Transmission and drivetrain (45%) | 9 | 8 |
| 2015 | 1,789 | Transmission and drivetrain (56%) | 11 | 13 |
| 2014 | 2,649 | Transmission and drivetrain (56%) | 13 | 13 |
Look up one model year, or a VIN
See the complaints, recalls and warranty extensions for a single Cherokee model year, with the typical mileage when owners reported each problem.
Acknowledged by Jeep
Warranty extensions and service campaigns Jeep filed with NHTSA for the Cherokee, in its own words. A warranty extension means Jeep pays for the repair beyond the normal warranty.
- Warranty extensionAug 2026· Backup camera and rear sensors· model years 2026
***Recall Completion Prior to Sale of Vehicle***
- Warranty extensionAug 2026· Backup camera and rear sensors· model years 2026
***Recall Completion Prior to Sale of Vehicle***
- Warranty extensionApr 2026· Transmission and drivetrain· model years 2017–2019
D-26-10 (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
- Warranty extensionApr 2026· Transmission and drivetrain· model years 2017–2019
ID-26-19 (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
- Warranty extensionApr 2026· Transmission and drivetrain· model years 2017–2019
(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
- Warranty extensionApr 2026· Transmission and drivetrain· model years 2017–2019
(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
- Warranty extensionApr 2026· Transmission and drivetrain· model years 2017–2019
(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
- Warranty extensionApr 2026· Transmission and drivetrain· model years 2017–2019
(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
- Warranty extensionAug 2024· Engine· model years 2014–2019
2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: ● Oil pressure low indicator lamp illumination between oil changes.
- Warranty extensionJun 2023· Transmission and drivetrain· model years 2014–2017
Power Transfer Unit (PTU) Broken Input Spline XJ1 Warranty Extension Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
- Warranty extensionApr 2023· Engine and cooling· model years 2014–2019
2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: ?
- Warranty extensionJan 2023· Exterior lights· model years 2014–2019
2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: Oil pressure low indicator lamp illumination between oil changes.
- Warranty extensionMay 2021· Transmission and drivetrain· model years 2014–2017
Power Transfer Unit (PTU) Broken Input Spline - X89 Warranty Extension This bulletin involves replacing the PTU assembly with an updated part.
- Warranty extensionMay 2021· Transmission and drivetrain· model years 2014–2017
Power Transfer Unit (PTU) Broken Input Spline - X89 Warranty Extension This bulletin involves replacing the PTU assembly with an updated part.
- Warranty extensionMay 2021· Transmission and drivetrain· model years 2014–2017
Power Transfer Unit (PTU) Broken Input Spline - X89 Warranty Extension This bulletin involves replacing the PTU assembly with an updated part.
- Warranty extensionMay 2021· Wheels· model years 2014–2017
Power Transfer Unit (PTU) Broken Input Spline - X89 Warranty Extension This bulletin involves replacing the PTU assembly with an updated part.
- Warranty extensionMay 2019· Transmission and drivetrain· model years 2014–2015
Nine-Speed Automatic Transmission (X80 Warranty Extension) This bulletin involves extending the warranty on the nine-speed automatic transmissions.
- Warranty extensionAug 2016· Equipment and accessories· model years 2014–2015
Clutch Pedal Operation X62 Extended Warranty This bulletin involves the replacement of the hydraulic clutch master cylinder and reservoir hose. Some customers may experience a reduction in clutch pedal stroke.
- Warranty extensionAug 2016· Parking brake· model years 2014–2015
(X62) Hydraulic Clutch Master Cylinder / Reservoir Hose - 2013-2015 Dodge Dart and 2014-2015 Jeep Cherokee (Rev.
- Warranty extensionJan 2016· Transmission and drivetrain· model years 2014–2015
Hydraullic Clutch Master Cylinder / Reservoir Hose To announce an extended warranty on the Hydraullic Clutch Master Cylinder / Reservoir Hose Effective Immediately
- Warranty extensionJan 2016· Transmission and drivetrain· model years 2014–2015
Clutch Pedal Operation X62 Extended Warranty.
What owners report most
The parts of the car owners named in their complaints, across every Cherokee model year. Unverified, and not a failure rate.
- Transmission and drivetrain5,179 (51%)
- Engine2,147 (21%)
- Electrical system2,012 (20%)
- Other or unspecified1,697 (17%)
- Brakes634 (6%)
- Cruise control and speed control544 (5%)
- Steering448 (4%)
- Fuel and propulsion277 (3%)
Safety recalls
43 recalls cover at least one Cherokee model year. Each covers a range of VINs, not every car. Check one car at nhtsa.gov/recalls.
Due to a software error, the tire pressure monitoring system may fail to detect low tire pressure and/or fail to illuminate the tire pressure monitoring system (TPMS) warning light as intended.
The rearview camera image may fail to display when the vehicle is placed in reverse.
The power transfer unit (PTU) may fail.
The brake system control module may fail to operate properly, which can cause a loss of anti-lock brakes (ABS) and electronic stability control (ESC).
Due to an improperly designed trailer tow module, the trailer lights may fail to illuminate and the trailer brakes may fail.
The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended.
The turn signal self-canceling feature may not function properly.
An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
The transmission oil cooler hose may have been incorrectly cured, allowing transmission fluid to leak.
One or both of the front lower control arms may fracture while driving.
A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse.
Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement…
The steering rack gear may break, possibly causing a loss of steering control.
And 28 more recalls on NHTSA.
NHTSA investigations
Defect investigations NHTSA opened. Many close without a recall.
- PE22009Preliminary evaluation· opened Jul 2022, closed Oct 2023· Parking brake· model years 2014–2016
Electronic Parking Brake Water Ingress
- EA21002Engineering analysis· opened Sep 2021, still open· Airbags· model years 2014–2018
Desiccated Air Bag Inflator Rupture
- RQ15004Recall query· opened Jul 2015, closed Jan 2016· Electrical system· model years 2014–2015
Software security vulnerability
Led to recall 15V508000.
- PE15003Preliminary evaluation· opened Jan 2015, closed Dec 2015· Engine· model years 2015
Engine compartment fire
Led to recall 15V676000.
NHTSA's own page for the 2027 Jeep Cherokee has the complaint text and every document.
Was the work actually done on the car you're looking at?
Model-year records can't tell you about one car. A Jeep service history check returns that vehicle's own dealer records by VIN.
Check a Jeep's service historyCommon questions
Is the Jeep Cherokee reliable?
We don't score reliability: NHTSA publishes complaint counts but no sales figures, so complaints can't be turned into a rate or compared between models. What's on file for model years 2014 on: 10,073 owner complaints, 21 warranty extensions and 0 service campaigns Jeep filed, and 43 safety recalls. The model years with the most complaints are 2014 (2,649), 2015 (1,789), 2019 (1,654). Whether a known problem was fixed on one car is what its service records show.
What are the most common problems with the Jeep Cherokee?
Across every model year since 2014, owners' complaints to NHTSA most often name transmission and drivetrain (51%), engine (21%), electrical system (20%). Jeep has filed 21 warranty extensions covering the Cherokee, listed on this page.
Which Cherokee model years have the most complaints?
2014 (2,649), 2015 (1,789), 2019 (1,654). Complaint counts rise with how many were sold and how long they've been on the road, so compare years of the Cherokee with each other rather than with other models.
Has Jeep extended the warranty on the Cherokee?
Yes: backup camera and rear sensors (model years 2026); backup camera and rear sensors (model years 2026); transmission and drivetrain (model years 2017–2019), and 18 more. A dealer does a covered repair for free within the extended time or mileage.
How do I check recalls on a Cherokee?
Enter the car's 17-character VIN at nhtsa.gov/recalls. That answers for one vehicle; the 43 recalls listed here are for the model, and each covers only part of it.