Jeep Grand Cherokee reliability and problems by year
Owners have filed 11,493 complaints about the Jeep Grand Cherokee with NHTSA since 2010, most often about electrical system and engine. Jeep has filed 54 warranty extensions and 2 service campaigns for it, and there are 79 safety recalls on file.
From NHTSA's public data files, downloaded 2026-10-10.
How reliable is the Jeep Grand Cherokee? What NHTSA's records show
We don't give the Grand Cherokee a reliability score. NHTSA publishes complaint counts but no sales figures, so complaints can't be turned into a rate or compared between models. Here is what's on file for model years 2010 on.
- Owner complaints
- 11,493
- Filed with NHTSA, all model years
- Warranty extensions
- 54
- Filed by Jeep
- Service campaigns
- 2
- Filed by Jeep
- Safety recalls
- 79
- Each covers part of the model
Every model year compared
Complaints rise with how many were sold and how long they've been on the road, so a newer or rarer year will show fewer. Compare years of the Grand Cherokee with each other.
| Year | Complaints | Most named | Recalls | Warranty / campaigns |
|---|---|---|---|---|
| 2027 | 0 | — | 0 | 8 |
| 2026 | 23 | Engine (65%) | 6 | 21 |
| 2025 | 76 | Electrical system (39%) | 4 | 9 |
| 2024 | 245 | Electrical system (46%) | 16 | 14 |
| 2023 | 392 | Electrical system (45%) | 21 | 15 |
| 2022 | 261 | Electrical system (49%) | 13 | 8 |
| 2021 | 406 | Electrical system (28%) | 12 | 5 |
| 2020 | 240 | Electrical system (30%) | 3 | 1 |
| 2019 | 370 | Electrical system (23%) | 7 | 1 |
| 2018 | 855 | Electrical system (40%) | 10 | 5 |
| 2017 | 364 | Engine (28%) | 5 | 6 |
| 2016 | 311 | Transmission and drivetrain (25%) | 8 | 7 |
| 2015 | 1,364 | Transmission and drivetrain (26%) | 9 | 9 |
| 2014 | 2,380 | Electrical system (20%) | 18 | 13 |
| 2013 | 804 | Electrical system (47%) | 9 | 12 |
| 2012 | 1,644 | Electrical system (51%) | 10 | 11 |
| 2011 | 1,640 | Electrical system (48%) | 6 | 12 |
| 2010 | 118 | Electrical system (40%) | 4 | 0 |
Look up one model year, or a VIN
See the complaints, recalls and warranty extensions for a single Grand Cherokee model year, with the typical mileage when owners reported each problem.
Acknowledged by Jeep
Warranty extensions and service campaigns Jeep filed with NHTSA for the Grand Cherokee, in its own words. A warranty extension means Jeep pays for the repair beyond the normal warranty.
- Warranty extensionSep 2026· Body and structure· model years 2026–2027
FCA Caribbean Warranty Newsletter – Volume 12, Issue 7
- Warranty extensionSep 2026· Body and structure· model years 2026–2027
Warranty Newsletter – Volume 12, Issue 7
- Warranty extensionAug 2026· Backup camera and rear sensors· model years 2026
***Recall Completion Prior to Sale of Vehicle***
- Warranty extensionAug 2026· Backup camera and rear sensors· model years 2026
***Recall Completion Prior to Sale of Vehicle***
- Warranty extensionAug 2026· Engine· model years 2026–2027
ID-26-38 Rev. A Dealer Incentive for the Completion of Customer Satisfaction Notification 66D
- Warranty extensionAug 2026· Engine· model years 2026–2027
D-26-18 Rev. A Dealer Incentive for the Completion of Customer Satisfaction Notification 66D
- Warranty extensionAug 2026· Engine· model years 2026–2027
Dealer Incentive for the Completion of Customer Satisfaction Notice (CSN) 66D
- Warranty extensionAug 2026· Engine· model years 2026–2027
Dealer Incentive for the Completion of Customer Satisfaction Notice (CSN) 66D
- Warranty extensionJul 2026· Engine· model years 2026
CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA Spark Plugs Reference: 66D The spark plugs insulator on approximately 48,000 of the above vehicles may break due to excessive cylinder pressure.
- Warranty extensionJun 2026· Engine· model years 2026
ID-26-31 Rev. D Claim Submission for Hurricane Spark Plug Repair
- Warranty extensionJun 2026· Engine· model years 2026
D-26-13 Rev. D Claim Submission for Hurricane Spark Plug Repair
- Warranty extensionJun 2026· Engine· model years 2026
D-26-14 Rev. A Hurricane Engine Replacement -Additional Procedures
- Warranty extensionJun 2026· Engine· model years 2026
D-26-13 Rev. C Claim Submission for Hurricane Spark Plug Repair
- Warranty extensionJun 2026· Engine· model years 2026
ID-26-31 Rev. C Claim Submission for Hurricane Spark Plug Repair
- Warranty extensionJun 2026· Fuel and propulsion· model years 2026
D-26-14 Rev. A Hurricane Engine Replacement -Additional Procedures
- Warranty extensionJun 2026· Engine· model years 2026
D-26-14 Hurricane Engine Replacement -Additional Procedures
- Warranty extensionJun 2026· Engine· model years 2026
D-26-13 Rev. B Claim Submission for Hurricane Spark Plug Repair
- Warranty extensionJun 2026· Engine· model years 2026
ID-26-31 Rev. B Claim Submission for Hurricane Spark Plug Repair
- Warranty extensionJun 2026· Fuel and propulsion· model years 2026
ID-26-32 Hurricane Engine Replacement - Additional Procedures
- Warranty extensionMay 2026· Engine· model years 2025–2027
D-26-13 Rev. A Claim Submission for Hurricane Spark Plug Repair
- Warranty extensionMay 2026· Engine· model years 2026
ID-26-31 Rev. A Claim Submission for Hurricane Spark Plug Repair
- Warranty extensionMay 2026· Engine· model years 2023–2025
PHEV Engine Replacement XC2 Warranty Extension Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2336 - Cylinder 1 Above Knock/Combustion Vibration Sensor…
- Warranty extensionMay 2026· Engine· model years 2023–2025
ID-26-24 (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)
- Warranty extensionMay 2026· Engine· model years 2023–2025
D-26-11 (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)
- Warranty extensionJul 2025· Other or unspecified· model years 2021–2025
FCA Caribbean Warranty Newsletter – Volume 11, Issue 7
- Warranty extensionJun 2025· Other or unspecified· model years 2013–2025
FCA Caribbean Warranty Newsletter – Volume 11, Issue 6
- Warranty extensionMay 2025· Other or unspecified· model years 2023–2024
Warranty Newsletter – Volume 11, Issue 5
- Warranty extensionApr 2025· Other or unspecified· model years 2021–2025
FCA Caribbean Warranty Newsletter – Volume 11, Issue 4
- Warranty extensionApr 2025· Other or unspecified· model years 2021–2025
Warranty Newsletter – Volume 11, Issue 4
- Warranty extensionDec 2024· Other or unspecified· model years 2021–2025
Warranty Newsletter – Volume 10, Issue 11
What owners report most
The parts of the car owners named in their complaints, across every Grand Cherokee model year. Unverified, and not a failure rate.
- Electrical system3,872 (34%)
- Engine2,117 (18%)
- Transmission and drivetrain1,604 (14%)
- Other or unspecified1,510 (13%)
- Brakes1,142 (10%)
- Fuel and propulsion949 (8%)
- Seats773 (7%)
- Airbags495 (4%)
Safety recalls
79 recalls cover at least one Grand Cherokee model year. Each covers a range of VINs, not every car. Check one car at nhtsa.gov/recalls.
The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Due to a software error, the tire pressure monitoring system may fail to detect low tire pressure and/or fail to illuminate the tire pressure monitoring system (TPMS) warning light as intended.
Due to a software issue in the body control module (BCM), the windshield wipers may fail.
The rearview camera image may fail to display when the vehicle is placed in reverse.
A software error may cause the transmission gear selection indicator not to display.
A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash.
The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
A software error within the hybrid control processor may result in a loss of drive power.
The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints.
The blower motor may fail, which can cause the defrosting and defogging system to be inoperative.
The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying.
Incorrect software in the rearview camera module may cause the rearview camera image not to display.
The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash.
An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying.
And 64 more recalls on NHTSA.
NHTSA investigations
Defect investigations NHTSA opened. Many close without a recall.
- RQ25005Recall query· opened Dec 2025, still open· Suspension· model years 2022–2023
Recall 23V-413 Post Remedy Failures
Led to recall 26V051.
- EA23001Engineering analysis· opened Mar 2023, still open· Fuel system (diesel)· model years 2014–2020
High pressure fuel pump failure
Led to recall 24V957.
- DP22005Defect petition· opened Jan 2023, closed Aug 2023· Electrical system· model years 2022
Pedestrian alert sounds
Led to recall 22V063000.
- EA21002Engineering analysis· opened Sep 2021, still open· Airbags· model years 2011–2019
Desiccated Air Bag Inflator Rupture
- PE19011Preliminary evaluation· opened Sep 2019, closed May 2021· Seat belts· model years 2014–2015
Seat Belt Retraction
- PE19014Preliminary evaluation· opened Sep 2019, closed Feb 2026· Seats· model years 2011–2019
Active Head Rest Inadvertent Deployment
- EA16002Engineering analysis· opened Feb 2016, closed Jun 2016· Transmission and drivetrain· model years 2014–2015
Vehicle rollaway, engine on
Led to recall 16V240000.
- PE15030Preliminary evaluation· opened Aug 2015, closed Feb 2016· Transmission and drivetrain· model years 2014–2015
Powered vehicle rollaway
- RQ15004Recall query· opened Jul 2015, closed Jan 2016· Electrical system· model years 2014–2015
Software security vulnerability
Led to recall 15V508000.
- PE15021Preliminary evaluation· opened Jun 2015, closed Sep 2016· Automatic emergency braking and collision warning· model years 2014–2015
False Positive Automated Braking
- RQ15003Recall query· opened May 2015, closed Jul 2016· Electrical system· model years 2011–2014
Post 14V-391 Headliner Fires
Led to recall 15V879000.
- DP14004Defect petition· opened Sep 2014, closed Jul 2015· Electrical system· model years 2011–2013
Totally Integrated Power Module Failure
- EA14001Engineering analysis· opened Jan 2014, closed Aug 2014· Electrical system· model years 2011–2014
Headliner Fires
Led to recall 14V391000.
- PE13027Preliminary evaluation· opened Aug 2013, closed Jan 2014· Electrical system· model years 2011–2013
Headliner Fires
- PE12020Preliminary evaluation· opened Jul 2012, closed Dec 2012· Steering· model years 2012
Power steering hose failure
NHTSA's own page for the 2027 Jeep Grand Cherokee has the complaint text and every document.
Was the work actually done on the car you're looking at?
Model-year records can't tell you about one car. A Jeep service history check returns that vehicle's own dealer records by VIN.
Check a Jeep's service historyCommon questions
Is the Jeep Grand Cherokee reliable?
We don't score reliability: NHTSA publishes complaint counts but no sales figures, so complaints can't be turned into a rate or compared between models. What's on file for model years 2010 on: 11,493 owner complaints, 54 warranty extensions and 2 service campaigns Jeep filed, and 79 safety recalls. The model years with the most complaints are 2014 (2,380), 2012 (1,644), 2011 (1,640). Whether a known problem was fixed on one car is what its service records show.
What are the most common problems with the Jeep Grand Cherokee?
Across every model year since 2010, owners' complaints to NHTSA most often name electrical system (34%), engine (18%), transmission and drivetrain (14%). Jeep has filed 54 warranty extensions covering the Grand Cherokee, listed on this page.
Which Grand Cherokee model years have the most complaints?
2014 (2,380), 2012 (1,644), 2011 (1,640). Complaint counts rise with how many were sold and how long they've been on the road, so compare years of the Grand Cherokee with each other rather than with other models.
Has Jeep extended the warranty on the Grand Cherokee?
Yes: body and structure (model years 2026–2027); body and structure (model years 2026–2027); backup camera and rear sensors (model years 2026), and 51 more. A dealer does a covered repair for free within the extended time or mileage.
How do I check recalls on a Grand Cherokee?
Enter the car's 17-character VIN at nhtsa.gov/recalls. That answers for one vehicle; the 79 recalls listed here are for the model, and each covers only part of it.