Mazda CX-5 reliability and problems by year
Owners have filed 2,455 complaints about the Mazda CX-5 with NHTSA since 2012, most often about engine and electrical system. Mazda has filed 5 warranty extensions and 10 service campaigns for it, and there are 8 safety recalls on file.
From NHTSA's public data files, downloaded 2026-10-10.
How reliable is the Mazda CX-5? What NHTSA's records show
We don't give the CX-5 a reliability score. NHTSA publishes complaint counts but no sales figures, so complaints can't be turned into a rate or compared between models. Here is what's on file for model years 2012 on.
- Owner complaints
- 2,455
- Filed with NHTSA, all model years
- Warranty extensions
- 5
- Filed by Mazda
- Service campaigns
- 10
- Filed by Mazda
- Safety recalls
- 8
- Each covers part of the model
Every model year compared
Complaints rise with how many were sold and how long they've been on the road, so a newer or rarer year will show fewer. Compare years of the CX-5 with each other.
| Year | Complaints | Most named | Recalls | Warranty / campaigns |
|---|---|---|---|---|
| 2026 | 15 | Other or unspecified (47%) | 0 | 1 |
| 2025 | 28 | Brakes (36%) | 0 | 2 |
| 2024 | 44 | Other or unspecified (23%) | 0 | 1 |
| 2023 | 64 | Brakes (17%) | 0 | 1 |
| 2022 | 64 | Exterior lights (36%) | 0 | 2 |
| 2021 | 148 | Engine (54%) | 0 | 2 |
| 2020 | 107 | Electrical system (28%) | 0 | 6 |
| 2019 | 270 | Engine (49%) | 2 | 11 |
| 2018 | 351 | Engine (51%) | 3 | 8 |
| 2017 | 149 | Electrical system (30%) | 1 | 7 |
| 2016 | 510 | Exterior lights (32%) | 4 | 7 |
| 2015 | 133 | Body and structure (20%) | 3 | 0 |
| 2014 | 377 | Electrical system (35%) | 3 | 0 |
| 2013 | 194 | Electrical system (30%) | 1 | 0 |
| 2012 | 1 | Cruise control and speed control (100%) | 0 | 0 |
Look up one model year, or a VIN
See the complaints, recalls and warranty extensions for a single CX-5 model year, with the typical mileage when owners reported each problem.
Acknowledged by Mazda
Warranty extensions and service campaigns Mazda filed with NHTSA for the CX-5, in its own words. A warranty extension means Mazda pays for the repair beyond the normal warranty.
- Warranty extensionDec 2025· Engine· model years 2018–2025
SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that are equipped with the suspected coolant control valve, the warranty coverage for specific repair of…
- Warranty extensionApr 2025· Other or unspecified· model years 2016–2020, 2022
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13).
- Warranty extensionNov 2024· Engine· model years 2019–2020
CSP11 - COOLANT LEAKS AT CYLINDER HEAD WARRANTY EXTENSION For certain 2019-2020MY CX-5, 2016-2020MY CX-9, 2018-2020MY Mazda6 that are equipped with SKYACTIV-G 2.5T engine, the warranty coverage for specific repair of the coolant leak at cylinder head is extended to: 10 years…
- Warranty extensionNov 2024· Fuel and propulsion· model years 2017–2019
CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign.
- Warranty extensionMay 2024· Engine· model years 2021
SPECIAL SERVICE PROGRAM - SSPD5 - WARRANTY EXTENSION - MULTI-MODEL - VALVE STEM SEALS CLASS ACTION In conjunction with a Class Action Settlement, Mazda Motor Corporation has decided to conduct an extension of the Engine powertrain warranty related to excessive oil consumption.
- Service campaignFeb 2026· Other or unspecified· model years 2026
Customer Service Program (CSP) 04 – Connected Services Deactivated – All applicable Mazda vehicles.
- Service campaignAug 2025· Other or unspecified· model years 2025
Subject: Puerto Rico specification vehicles do not have Connected Vehicle Services (CV) Owner Notification Program ONP10 – 2025MY Mazda CX-5, Mazda3, CX-70, CX-90 Dear Mazda Dealer Colleagues, Mazda Motor Corporation has decided to conduct an Owner Notification Program (ONP) on…
- Service campaignMar 2025· Airbags· model years 2016
Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2016 CX-5 vehicles built from November 1, 2014 through May 13, 2016.
- Service campaignOct 2021· Equipment and accessories· model years 2019
CSP08 - notification of customer satisfaction program csp (08) ã¢ââ 2019 Mazda CX-5 diesel zero cost maintenance program
- Service campaignFeb 2021· Engine and cooling· model years 2016–2020
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05).
- Service campaignFeb 2021· Equipment and accessories· model years 2016–2020
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05).
Manufacturer reference CSP05d: quote it to a dealer to check whether a car is covered.
- Service campaignJan 2021· Engine and cooling· model years 2016–2020
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM.
- Service campaignDec 2020· Electrical system· model years 2019
CSP08 - NOTIFICATION OF CUSTOMER SATISFACTION PROGRAM CSP (08) â 2019 MAZDA CX-5 DIESEL ZERO COST MAINTENANCE PROGRAM: As a way to show our commitment to customer satisfaction and loyalty and to differentiate the launch of the 2019 Mazda CX-5 Signature SKYACTIV-D, Mazda…
- Service campaignNov 2020· Equipment and accessories· model years 2016–2019
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM.
- Service campaignNov 2020· Equipment and accessories· model years 2016–2019
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM.
What owners report most
The parts of the car owners named in their complaints, across every CX-5 model year. Unverified, and not a failure rate.
- Engine593 (24%)
- Electrical system456 (19%)
- Other or unspecified386 (16%)
- Transmission and drivetrain277 (11%)
- Brakes229 (9%)
- Exterior lights198 (8%)
- Visibility and wipers142 (6%)
- Body and structure99 (4%)
Safety recalls
8 recalls cover at least one CX-5 model year. Each covers a range of VINs, not every car. Check one car at nhtsa.gov/recalls.
The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
The LED Daytime Running Lights (DRL) may fail while driving.
A software error in the powertrain control module (PCM) may cause the engine to stall.
In the event of a side impact or rollover crash, the side curtain air bags may not properly unfold during deployment.
This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffler.
On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
The affected vehicles have a fuel filler pipe that may rupture in the event of a crash.
NHTSA's own page for the 2027 Mazda CX-5 has the complaint text and every document.
Common questions
Is the Mazda CX-5 reliable?
We don't score reliability: NHTSA publishes complaint counts but no sales figures, so complaints can't be turned into a rate or compared between models. What's on file for model years 2012 on: 2,455 owner complaints, 5 warranty extensions and 10 service campaigns Mazda filed, and 8 safety recalls. The model years with the most complaints are 2016 (510), 2014 (377), 2018 (351). Whether a known problem was fixed on one car is what its service records show.
What are the most common problems with the Mazda CX-5?
Across every model year since 2012, owners' complaints to NHTSA most often name engine (24%), electrical system (19%), other or unspecified (16%). Mazda has filed 5 warranty extensions covering the CX-5, listed on this page.
Which CX-5 model years have the most complaints?
2016 (510), 2014 (377), 2018 (351). Complaint counts rise with how many were sold and how long they've been on the road, so compare years of the CX-5 with each other rather than with other models.
Has Mazda extended the warranty on the CX-5?
Yes: engine (model years 2018–2025); other or unspecified (model years 2016–2020, 2022); engine (model years 2019–2020), and 2 more. A dealer does a covered repair for free within the extended time or mileage.
How do I check recalls on a CX-5?
Enter the car's 17-character VIN at nhtsa.gov/recalls. That answers for one vehicle; the 8 recalls listed here are for the model, and each covers only part of it.