Ram 2500 reliability and problems by year
Owners have filed 5,130 complaints about the Ram 2500 with NHTSA since 2013, most often about brakes and electrical system. Ram has filed 18 warranty extensions and 2 service campaigns for it, and there are 64 safety recalls on file.
From NHTSA's public data files, downloaded 2026-10-10.
How reliable is the Ram 2500? What NHTSA's records show
We don't give the 2500 a reliability score. NHTSA publishes complaint counts but no sales figures, so complaints can't be turned into a rate or compared between models. Here is what's on file for model years 2013 on.
- Owner complaints
- 5,130
- Filed with NHTSA, all model years
- Warranty extensions
- 18
- Filed by Ram
- Service campaigns
- 2
- Filed by Ram
- Safety recalls
- 64
- Each covers part of the model
Every model year compared
Complaints rise with how many were sold and how long they've been on the road, so a newer or rarer year will show fewer. Compare years of the 2500 with each other.
| Year | Complaints | Most named | Recalls | Warranty / campaigns |
|---|---|---|---|---|
| 2026 | 27 | Brakes (44%) | 7 | 2 |
| 2025 | 62 | Electrical system (60%) | 6 | 4 |
| 2024 | 59 | Brakes (22%) | 5 | 5 |
| 2023 | 49 | Engine (22%) | 8 | 5 |
| 2022 | 181 | Electrical system (34%) | 12 | 12 |
| 2021 | 108 | Electrical system (32%) | 8 | 10 |
| 2020 | 162 | Fuel and propulsion (25%) | 10 | 9 |
| 2019 | 193 | Fuel and propulsion (21%) | 12 | 9 |
| 2018 | 2,600 | Brakes (71%) | 9 | 2 |
| 2017 | 697 | Brakes (59%) | 11 | 2 |
| 2016 | 258 | Transmission and drivetrain (25%) | 12 | 2 |
| 2015 | 215 | Transmission and drivetrain (20%) | 13 | 4 |
| 2014 | 341 | Steering (25%) | 14 | 2 |
| 2013 | 178 | Engine (24%) | 14 | 2 |
Look up one model year, or a VIN
See the complaints, recalls and warranty extensions for a single 2500 model year, with the typical mileage when owners reported each problem.
Acknowledged by Ram
Warranty extensions and service campaigns Ram filed with NHTSA for the 2500, in its own words. A warranty extension means Ram pays for the repair beyond the normal warranty.
- Warranty extensionAug 2026· Backup camera and rear sensors· model years 2026
***Recall Completion Prior to Sale of Vehicle***
- Warranty extensionAug 2026· Backup camera and rear sensors· model years 2026
***Recall Completion Prior to Sale of Vehicle***
- Warranty extensionJun 2025· Other or unspecified· model years 2019–2024
FCA Caribbean Warranty Newsletter – Volume 11, Issue 6
- Warranty extensionApr 2025· Other or unspecified· model years 2020–2025
FCA Caribbean Warranty Newsletter – Volume 11, Issue 4
- Warranty extensionApr 2025· Other or unspecified· model years 2020–2025
Warranty Newsletter – Volume 11, Issue 4
- Warranty extensionFeb 2025· Other or unspecified· model years 2025
Warranty Bulletin D-25-04 FFB Program - 6.7L Cummins Engine (Sales Codes ETM and ETN), Base Engine Comp, Electronic Comp, Cooling System Comp, Exhaust Gas Recirculation System, Fuel System and Aftertreatment System - Select 2025 2500/3500/4500/5500 Ram Pickup (DD/DJ/D2/DP)
- Warranty extensionOct 2024· Engine· model years 2019–2022
Diesel Exhaust Fluid (DEF) Fluid Freezing Warranty Extension XR1 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P203E-00 - Reductant Level Sensor 1 Circuit…
- Warranty extensionSep 2024· Transmission and drivetrain· model years 2019–2022
Warranty Bulletin D-24-16 (XR1) Urea Delivery Module – Select 2019 - 2022 RAM Trucks (DJ/D2/DD/DP)
- Warranty extensionSep 2024· Other or unspecified· model years 2019–2022
Diesel Exhaust Fluid (DEF) Fluid Freezing Warranty Extension XR1 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P203E-00 - Reductant Level Sensor 1 Circuit…
- Warranty extensionSep 2024· Transmission and drivetrain· model years 2019–2024
WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain…
- Warranty extensionSep 2024· Transmission and drivetrain· model years 2019–2024
FCA Caribbean Warranty Bulletin ID-24-16 Rev. Announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT)…
- Warranty extensionJun 2024· Electrical system· model years 2022
FCA Caribbean Warranty Newsletter – Volume 10, Issue 6
- Warranty extensionJun 2024· Brakes· model years 2022
Warranty Operations Newsletter – Volume 10, Issue 6
- Warranty extensionMay 2024· Other or unspecified· model years 2013–2019
Warranty Bulletin D-24-10 (XQ1) Emission Control System Components – Select 2013 - 2019 RAM 2500 Pickup (DJ) and 2013- 2019 RAM 3500 Pickup (D2)
- Warranty extensionMay 2024· Other or unspecified· model years 2013–2019
6.7L Diesel Emissions Warranty Extension XQ1 Special Warranty Extension
- Warranty extensionAug 2023· Fuel system (diesel)· model years 2021–2022
Diesel Particulate Filter (DPF) - X97 Warranty Extension Installation of Particulate Matter (PM) sensor.
- Warranty extensionJul 2022· Engine and cooling· model years 2015
Cummins 6.7L Turbocharger Actuator - X99 Warranty Extension This bulletin involves replacing the turbocharger actuator.
- Warranty extensionMar 2022· Electrical system· model years 2015
Cummins 6.7L Turbocharger Actuator - X99 Warranty Extension This bulletin involves replacing the turbocharger actuator.
- Service campaignJan 2026· Body and structure· model years 2025
Customer Satisfaction Notification 76C – Camera Kit - Dealer Notification
- Service campaignJun 2024· Other or unspecified· model years 2019–2022
Customer Satisfaction Notification 90A Diesel Exhaust Fluid
What owners report most
The parts of the car owners named in their complaints, across every 2500 model year. Unverified, and not a failure rate.
- Brakes2,387 (47%)
- Electrical system960 (19%)
- Brakes557 (11%)
- Cruise control and speed control496 (10%)
- Transmission and drivetrain456 (9%)
- Engine383 (7%)
- Steering358 (7%)
- Other or unspecified300 (6%)
Safety recalls
64 recalls cover at least one 2500 model year. Each covers a range of VINs, not every car. Check one car at nhtsa.gov/recalls.
The rearview camera image may fail to display when the vehicle is placed in reverse.
Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display.
A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.
The trucks may be equipped with steering column control modules that can cause a loss of electronic stability control.
A software error may cause the instrument panel display to fail.
Due to an improperly designed trailer tow module, the trailer lights may fail to illuminate and the trailer brakes may fail.
A software error in the occupant restraint controller module may cause the driver's side air bag and/or seat belt pretensioner not to deploy in a crash and disable the electronic stability control (ESC) system.
The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
A software error may cause the instrument panel cluster display to be blank.
The steering column control module may cause the driver's side air bag not to deploy as intended.
The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
The instrument panel may display an incorrect brake system warning light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays.
A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays.
The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
And 49 more recalls on NHTSA.
NHTSA investigations
Defect investigations NHTSA opened. Many close without a recall.
- RQ25003Recall query· opened Jul 2025, still open· Transmission and drivetrain· model years 2013–2018
Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
- EA23001Engineering analysis· opened Mar 2023, still open· Fuel system (diesel)· model years 2019–2020
High pressure fuel pump failure
Led to recall 24V957.
- PE22012Preliminary evaluation· opened Nov 2022, closed Mar 2025· Brakes· model years 2017–2018
Loss of Brake Performance
- PE21021Preliminary evaluation· opened Oct 2021, closed Apr 2023· Fuel system (diesel)· model years 2019–2020
High pressure fuel pump failure
- EA19004Engineering analysis· opened Dec 2019, closed Nov 2025· Steering· model years 2014–2018
Steering loss due to linkage separation
- PE18016Preliminary evaluation· opened Dec 2018, closed Dec 2019· Steering· model years 2013–2018
Steering loss due to linkage separation
Led to recall 19V021000.
- RQ15004Recall query· opened Jul 2015, closed Jan 2016· Electrical system· model years 2013–2015
Software security vulnerability
Led to recall 15V508000.
- AQ14003Audit query· opened Oct 2014, closed May 2016· Steering· model years 2010–2012
Chrysler's execution of 13V-528 & 529
- DP14004Defect petition· opened Sep 2014, closed Jul 2015· Electrical system· model years 2010–2012
Totally Integrated Power Module Failure
- PE11009Preliminary evaluation· opened Apr 2011, closed Feb 2012· Steering· model years 2010
Outer Tie Rod Failure
Led to recall 11V350000.
NHTSA's own page for the 2027 Ram 2500 has the complaint text and every document.
Common questions
Is the Ram 2500 reliable?
We don't score reliability: NHTSA publishes complaint counts but no sales figures, so complaints can't be turned into a rate or compared between models. What's on file for model years 2013 on: 5,130 owner complaints, 18 warranty extensions and 2 service campaigns Ram filed, and 64 safety recalls. The model years with the most complaints are 2018 (2,600), 2017 (697), 2014 (341). Whether a known problem was fixed on one car is what its service records show.
What are the most common problems with the Ram 2500?
Across every model year since 2013, owners' complaints to NHTSA most often name brakes (47%), electrical system (19%), brakes (11%). Ram has filed 18 warranty extensions covering the 2500, listed on this page.
Which 2500 model years have the most complaints?
2018 (2,600), 2017 (697), 2014 (341). Complaint counts rise with how many were sold and how long they've been on the road, so compare years of the 2500 with each other rather than with other models.
Has Ram extended the warranty on the 2500?
Yes: backup camera and rear sensors (model years 2026); backup camera and rear sensors (model years 2026); other or unspecified (model years 2019–2024), and 15 more. A dealer does a covered repair for free within the extended time or mileage.
How do I check recalls on a 2500?
Enter the car's 17-character VIN at nhtsa.gov/recalls. That answers for one vehicle; the 64 recalls listed here are for the model, and each covers only part of it.