Tesla Model X reliability and problems by year
Owners have filed 1,550 complaints about the Tesla Model X with NHTSA since 2016, most often about other or unspecified and suspension. Tesla has filed 0 warranty extensions and 0 service campaigns for it, and there are 39 safety recalls on file.
From NHTSA's public data files, downloaded 2026-10-10.
How reliable is the Tesla Model X? What NHTSA's records show
We don't give the Model X a reliability score. NHTSA publishes complaint counts but no sales figures, so complaints can't be turned into a rate or compared between models. Here is what's on file for model years 2016 on.
- Owner complaints
- 1,550
- Filed with NHTSA, all model years
- Warranty extensions
- 0
- Filed by Tesla
- Service campaigns
- 0
- Filed by Tesla
- Safety recalls
- 39
- Each covers part of the model
Every model year compared
Complaints rise with how many were sold and how long they've been on the road, so a newer or rarer year will show fewer. Compare years of the Model X with each other.
| Year | Complaints | Most named | Recalls | Warranty / campaigns |
|---|---|---|---|---|
| 2026 | 7 | Automatic emergency braking and collision warning (57%) | 0 | 0 |
| 2025 | 15 | Other or unspecified (33%) | 3 | 0 |
| 2024 | 26 | Automatic emergency braking and collision warning (35%) | 8 | 0 |
| 2023 | 194 | Other or unspecified (46%) | 17 | 0 |
| 2022 | 128 | Steering (34%) | 22 | 0 |
| 2021 | 41 | Steering (32%) | 24 | 0 |
| 2020 | 128 | Suspension (29%) | 10 | 0 |
| 2019 | 101 | Suspension (26%) | 8 | 0 |
| 2018 | 193 | Other or unspecified (21%) | 9 | 0 |
| 2017 | 268 | Electrical system (27%) | 10 | 0 |
| 2016 | 449 | Suspension (34%) | 12 | 0 |
| 2015 | 0 | — | 2 | 0 |
Look up one model year, or a VIN
See the complaints, recalls and warranty extensions for a single Model X model year, with the typical mileage when owners reported each problem.
Acknowledged by Tesla
Warranty extensions and service campaigns Tesla filed with NHTSA for the Model X, in its own words. A warranty extension means Tesla pays for the repair beyond the normal warranty.
No warranty extension or service campaign on file for the Model X.
What owners report most
The parts of the car owners named in their complaints, across every Model X model year. Unverified, and not a failure rate.
- Other or unspecified361 (23%)
- Suspension330 (21%)
- Electrical system300 (19%)
- Steering263 (17%)
- Automatic emergency braking and collision warning169 (11%)
- Body and structure119 (8%)
- Cruise control and speed control117 (8%)
- Brakes87 (6%)
Safety recalls
39 recalls cover at least one Model X model year. Each covers a range of VINs, not every car. Check one car at nhtsa.gov/recalls.
The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility.
An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
The computer circuit board may short, resulting in the loss of the rearview camera image.
The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212,…
The parking lights and low beam headlights may flicker. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and…
The front and center roof cosmetic trim pieces may be adhered to the vehicle without primer. As a result, one or both pieces of trim may separate from the vehicle.
The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended.
A factory reset muted the Pedestrian Warning System (PWS) sounds.
An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights.
Software instability may prevent the rearview camera image from displaying.
The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection.
In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.
The vehicle controller may fail to detect low brake fluid and will not display a warning light.
And 24 more recalls on NHTSA.
NHTSA investigations
Defect investigations NHTSA opened. Many close without a recall.
- EA26002Engineering analysis· opened Mar 2026, still open· Electrical system· model years 2016–2026
FSD Collisions in Reduced Roadway Visibility Conditions
- PE25012Preliminary evaluation· opened Oct 2025, still open· Electrical system· model years 2016–2025
Traffic safety violations while Full Self Driving ("FSD") is engaged
- AQ25002Audit query· opened Aug 2025, still open· Electrical system· model years 2016–2025
Compliance with Standing General Order 2021-01 Reporting Requirements
- PE24033Preliminary evaluation· opened Jan 2025, closed Apr 2026· Electrical system· model years 2016–2017, 2019, 2021–2025
Actually Smart Summon sessions resulting in low-speed impacts.
- PE24031Preliminary evaluation· opened Oct 2024, closed Mar 2026· Electrical system· model years 2016–2024
FSD Collisions in Reduced Roadway Visibility Conditions
- RQ24009Recall query· opened Apr 2024, still open· Electrical system· model years 2016–2024
Recall 23V838 Remedy Effectiveness
- DP23002Defect petition· opened Jun 2023, still open· Cruise control and speed control· model years 2015–2023
Sudden Unintended Acceleration
- DP23001Defect petition· opened Apr 2023, closed Mar 2026· Other or unspecified· model years 2015–2023
Defect Petition Interlock Request
- PE23006Preliminary evaluation· opened Mar 2023, closed May 2024· Seat belts· model years 2021–2023
Front seat belt anchor detachment
Led to recall 23V488.
- DP22005Defect petition· opened Jan 2023, closed Aug 2023· Electrical system· model years 2016–2022
Pedestrian alert sounds
Led to recall 22V063000.
- EA22002Engineering analysis· opened Jun 2022, closed Apr 2024· Electrical system· model years 2016–2023
Autopilot System Driver Controls
Led to recall 23V085.
- PE21023Preliminary evaluation· opened Dec 2021, closed May 2023· Equipment and accessories· model years 2018–2021
Tesla Passenger Play
- EA21002Engineering analysis· opened Sep 2021, still open· Airbags· model years 2016–2018
Desiccated Air Bag Inflator Rupture
- PE21020Preliminary evaluation· opened Aug 2021, closed Jun 2022· Electrical system· model years 2015–2022
Autopilot & First Responder Scenes
- PE20020Preliminary evaluation· opened Nov 2020, closed Aug 2024· Suspension· model years 2016–2017
Fore Link Failure
- EA20003Engineering analysis· opened Nov 2020, closed May 2024· Backup camera and rear sensors· model years 2016–2018
Loss of rearview camera
Led to recall 21V035.
- PE20010Preliminary evaluation· opened Jun 2020, closed Nov 2020· Backup camera and rear sensors· model years 2016–2018
Loss of rearview camera
- DP20001Defect petition· opened Jan 2020, closed Jan 2021· Electrical system· model years 2016–2019
Sudden Unintended Acceleration
- DP19005Defect petition· opened Oct 2019, closed Sep 2021· Electrical system· model years 2016–2019
Battery Management Software Updates
- PE16007Preliminary evaluation· opened Jun 2016, closed Jan 2017· Automatic emergency braking and collision warning· model years 2016
Automatic vehicle control systems
NHTSA's own page for the 2026 Tesla Model X has the complaint text and every document.
Common questions
Is the Tesla Model X reliable?
We don't score reliability: NHTSA publishes complaint counts but no sales figures, so complaints can't be turned into a rate or compared between models. What's on file for model years 2016 on: 1,550 owner complaints, 0 warranty extensions and 0 service campaigns Tesla filed, and 39 safety recalls. The model years with the most complaints are 2016 (449), 2017 (268), 2023 (194). Whether a known problem was fixed on one car is what its service records show.
What are the most common problems with the Tesla Model X?
Across every model year since 2016, owners' complaints to NHTSA most often name other or unspecified (23%), suspension (21%), electrical system (19%). Tesla has filed no warranty extension for the Model X with NHTSA.
Which Model X model years have the most complaints?
2016 (449), 2017 (268), 2023 (194). Complaint counts rise with how many were sold and how long they've been on the road, so compare years of the Model X with each other rather than with other models.
Has Tesla extended the warranty on the Model X?
Tesla has filed no warranty extension for the Model X with NHTSA in the years we hold.
How do I check recalls on a Model X?
Enter the car's 17-character VIN at nhtsa.gov/recalls. That answers for one vehicle; the 39 recalls listed here are for the model, and each covers only part of it.