Toyota C-HR reliability and problems by year
Owners have filed 544 complaints about the Toyota C-HR with NHTSA since 2018, most often about transmission and drivetrain and other or unspecified. Toyota has filed 2 warranty extensions and 17 service campaigns for it, and there are 6 safety recalls on file.
From NHTSA's public data files, downloaded 2026-10-10.
How reliable is the Toyota C-HR? What NHTSA's records show
We don't give the C-HR a reliability score. NHTSA publishes complaint counts but no sales figures, so complaints can't be turned into a rate or compared between models. Here is what's on file for model years 2018 on.
- Owner complaints
- 544
- Filed with NHTSA, all model years
- Warranty extensions
- 2
- Filed by Toyota
- Service campaigns
- 17
- Filed by Toyota
- Safety recalls
- 6
- Each covers part of the model
Every model year compared
Complaints rise with how many were sold and how long they've been on the road, so a newer or rarer year will show fewer. Compare years of the C-HR with each other.
| Year | Complaints | Most named | Recalls | Warranty / campaigns |
|---|---|---|---|---|
| 2026 | 8 | Electrical system (63%) | 1 | 0 |
| 2022 | 3 | Transmission and drivetrain (100%) | 0 | 2 |
| 2021 | 34 | Transmission and drivetrain (47%) | 1 | 5 |
| 2020 | 65 | Transmission and drivetrain (77%) | 1 | 2 |
| 2019 | 111 | Transmission and drivetrain (56%) | 3 | 4 |
| 2018 | 323 | Transmission and drivetrain (66%) | 1 | 12 |
| 2017 | 0 | — | 0 | 1 |
Look up one model year, or a VIN
See the complaints, recalls and warranty extensions for a single C-HR model year, with the typical mileage when owners reported each problem.
Acknowledged by Toyota
Warranty extensions and service campaigns Toyota filed with NHTSA for the C-HR, in its own words. A warranty extension means Toyota pays for the repair beyond the normal warranty.
- Warranty extensionJul 2026· Engine· model years 2018–2019
Although the Continuously Variable Transmissions (CVT) is covered by Toyota’s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience.
- Warranty extensionJul 2019· Visibility· model years 2018–2019
Customer Support Program Bulletin: Toyota has received reports stating that the door mirror foot lights (puddle lights) may project a distorted image of the C-HR logo onto the ground.
- Service campaignJul 2025· Electrical system· model years 2018–2019
All VINs under ZKH are expired as of July 6, 2025 Toyota has received reports stating that the door mirror foot lights (puddle lights) may project a distorted image of the C-HR logo onto the ground.
- Service campaignOct 2024· Other or unspecified· model years 2022
The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.
- Service campaignJun 2024· Other or unspecified· model years 2021
Safety Recall and Service Campaign completion is an important part of our commitment to customer satisfaction of Toyota products.
- Service campaignJun 2024· Other or unspecified· model years 2021
Toyota plans to conduct Safety Recall and Service Campaign follow-up notifications to owners whose vehicles have not yet had the following Safety Recall and/or Service Campaign repairs completed
- Service campaignAug 2022· Equipment and accessories· model years 2022
Ti: Technical instructions for special service campaign 22TC06 incorrect model year labels certain 2022 Model year c-hr
- Service campaignApr 2022· Equipment and accessories· model years 2021
SSC: Toyota Over-The- Air (OTA) Pilot Program Team Members SPECIAL SERVICE CAMPAIGN 22TC01
- Service campaignJul 2021· Equipment and accessories· model years 2021
TI TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 21TC04 Incorrect Programming for Rear Seat Belt Reminder Indicator CERTAIN 2021 Model Year C-HR
- Service campaignMar 2021· Airbags· model years 2017–2021
Toyota Safety Recall and Service Campaign - Technician Certification Requirements
- Service campaignFeb 2020· Equipment and accessories· model years 2020
Safety Recall and Service Campaign - Technician Certification Requirements
- Service campaignOct 2018· Equipment and accessories· model years 2018
Safety Recall and Service Campaign - Technician Certification Requirements
- Service campaignOct 2018· Body and structure· model years 2018
A watermark has been added to the Dealer Letter to indicate that H0N expired on September 30, 2018.
- Service campaignOct 2018· Body and structure· model years 2018
Technical Instructions: LSC Expired on September 30, 2018. TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN H0N REAR BUMPER GARNISH INSTALLATION CERTAIN 2018 C-HR
- Service campaignAug 2018· Equipment and accessories· model years 2018
Safety Recall and Service Campaign - Technician Certification Requirements
- Service campaignJan 2018· Equipment and accessories· model years 2018
Safety Recall and Service Campaign - Technician Certification Requirements.
- Service campaignSep 2017· Body and structure· model years 2018
Dealer Email: In our continuing efforts to ensure the best in customer satisfaction, Toyota is launching a Limited Service Campaign (LSC) on certain 2018 model year C-HR XLE Premium vehicles.
- Service campaignSep 2017· Parking brake· model years 2018
Technical Instructions: Technical Instructions for Limited Service Campaign H0L, parking Brake Cover Installation, Certain 2018 C-HR.
- Service campaignJun 2017· Equipment and accessories· model years 2018
TI: EMISSION LABEL INSTALLATION, The repair quality of covered vehicles is extremely important to Toyota.
What owners report most
The parts of the car owners named in their complaints, across every C-HR model year. Unverified, and not a failure rate.
- Transmission and drivetrain345 (63%)
- Other or unspecified90 (17%)
- Engine52 (10%)
- Electrical system51 (9%)
- Automatic emergency braking and collision warning28 (5%)
- Brakes25 (5%)
- Cruise control and speed control8 (1%)
- Airbags7 (1%)
Safety recalls
6 recalls cover at least one C-HR model year. Each covers a range of VINs, not every car. Check one car at nhtsa.gov/recalls.
A software programming error may cause the electric drive system battery to become overcharged under certain driving conditions, which can shut down the electric drive system and result in a loss of drive power.
The radar sensor may not have been activated during production, making the pre-collision system (PCS) inoperative.
The seat belt webbing sensor locking mechanism may not lock as intended.
The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims.
The rear axle hub bearing bolts may have been insufficiently tightened, causing the bolts to loosen and damage the rear brake components or cause a rear wheel to detach.
The electronic parking brake (EPB) may not operate properly, possibly causing the parking brake not to disengage after it is applied or prevent it from being applied.
NHTSA's own page for the 2027 Toyota C-HR has the complaint text and every document.
Common questions
Is the Toyota C-HR reliable?
We don't score reliability: NHTSA publishes complaint counts but no sales figures, so complaints can't be turned into a rate or compared between models. What's on file for model years 2018 on: 544 owner complaints, 2 warranty extensions and 17 service campaigns Toyota filed, and 6 safety recalls. The model years with the most complaints are 2018 (323), 2019 (111), 2020 (65). Whether a known problem was fixed on one car is what its service records show.
What are the most common problems with the Toyota C-HR?
Across every model year since 2018, owners' complaints to NHTSA most often name transmission and drivetrain (63%), other or unspecified (17%), engine (10%). Toyota has filed 2 warranty extensions covering the C-HR, listed on this page.
Which C-HR model years have the most complaints?
2018 (323), 2019 (111), 2020 (65). Complaint counts rise with how many were sold and how long they've been on the road, so compare years of the C-HR with each other rather than with other models.
Has Toyota extended the warranty on the C-HR?
Yes: engine (model years 2018–2019); visibility (model years 2018–2019). A dealer does a covered repair for free within the extended time or mileage.
How do I check recalls on a C-HR?
Enter the car's 17-character VIN at nhtsa.gov/recalls. That answers for one vehicle; the 6 recalls listed here are for the model, and each covers only part of it.