Ford Fusion Hybrid reliability and problems by year
Owners have filed 1,199 complaints about the Ford Fusion Hybrid with NHTSA since 2010, most often about steering and airbags. Ford has filed 1 warranty extension and 0 service campaigns for it, and there are 2 safety recalls on file.
From NHTSA's public data files, downloaded 2026-10-10.
How reliable is the Ford Fusion Hybrid? What NHTSA's records show
We don't give the Fusion Hybrid a reliability score. NHTSA publishes complaint counts but no sales figures, so complaints can't be turned into a rate or compared between models. Here is what's on file for model years 2010 on.
- Owner complaints
- 1,199
- Filed with NHTSA, all model years
- Warranty extensions
- 1
- Filed by Ford
- Service campaigns
- 0
- Filed by Ford
- Safety recalls
- 2
- Each covers part of the model
Every model year compared
Complaints rise with how many were sold and how long they've been on the road, so a newer or rarer year will show fewer. Compare years of the Fusion Hybrid with each other.
| Year | Complaints | Most named | Recalls | Warranty / campaigns |
|---|---|---|---|---|
| 2020 | 8 | Electrical system (50%) | 0 | 0 |
| 2019 | 35 | Engine (23%) | 0 | 0 |
| 2018 | 59 | Electrical system (17%) | 0 | 0 |
| 2017 | 70 | Transmission and drivetrain (26%) | 0 | 0 |
| 2016 | 53 | Engine (28%) | 0 | 0 |
| 2015 | 46 | Steering (33%) | 2 | 0 |
| 2014 | 65 | Steering (22%) | 1 | 0 |
| 2013 | 126 | Transmission and drivetrain (24%) | 1 | 1 |
| 2012 | 96 | Steering (38%) | 0 | 0 |
| 2011 | 132 | Steering (33%) | 0 | 0 |
| 2010 | 509 | Steering (27%) | 0 | 0 |
Look up one model year, or a VIN
See the complaints, recalls and warranty extensions for a single Fusion Hybrid model year, with the typical mileage when owners reported each problem.
Acknowledged by Ford
Warranty extensions and service campaigns Ford filed with NHTSA for the Fusion Hybrid, in its own words. A warranty extension means Ford pays for the repair beyond the normal warranty.
- Warranty extensionNov 2014· Electrical system· model years 2013
Ford my/ford lincoln 2011-2014 Model year vehicles equipped with SYNC and myford/my lincoln touch. Warranty extension covering accessory protocol interface module software and hardware.
What owners report most
The parts of the car owners named in their complaints, across every Fusion Hybrid model year. Unverified, and not a failure rate.
- Steering296 (25%)
- Airbags232 (19%)
- Brakes167 (14%)
- Transmission and drivetrain148 (12%)
- Electrical system135 (11%)
- Engine124 (10%)
- Other or unspecified51 (4%)
- Cruise control and speed control47 (4%)
Safety recalls
2 recalls cover at least one Fusion Hybrid model year. Each covers a range of VINs, not every car. Check one car at nhtsa.gov/recalls.
Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the…
In the affected vehicles, the key may be able to be removed even while the transmission is not in Park.
NHTSA investigations
Defect investigations NHTSA opened. Many close without a recall.
- DP26004Defect petition· opened Apr 2026, still open· Brakes· model years 2010
Anti-lock brake system (ABS) Malfunction Indicator Lamp (MIL) illuminated
- DP22005Defect petition· opened Jan 2023, closed Aug 2023· Electrical system· model years 2010–2020
Pedestrian alert sounds
Led to recall 22V063000.
- RQ22004Recall query· opened Aug 2022, closed Mar 2023· Brakes· model years 2013–2018
Front Brake Jounce Hose Failures
Led to recall 23V162000.
- EA21002Engineering analysis· opened Sep 2021, still open· Airbags· model years 2012–2016
Desiccated Air Bag Inflator Rupture
- RQ19005Recall query· opened Dec 2019, closed Feb 2022· Doors, latches and locks· model years 2013–2016
Door Latch Failures
Led to recall 20V177000.
- EA17004Engineering analysis· opened Nov 2017, closed Feb 2024· Steering· model years 2010, 2012
Power Steering Failure
- PE16011Preliminary evaluation· opened Sep 2016, closed Dec 2017· Steering· model years 2010
Power Steering Failure
- EA15002Engineering analysis· opened Feb 2015, closed Nov 2015· Doors, latches and locks· model years 2013
Door Latch Failure
Led to recall 15V246000.
- PE14030Preliminary evaluation· opened Oct 2014, closed Sep 2015· Steering· model years 2010–2012
Electric power steering failure
Led to recall 15V340000.
- EA12009Engineering analysis· opened Dec 2012, closed Jun 2014· Cruise control and speed control· model years 2010–2011
Floor mat interference with accelerator
Led to recall 14E028000.
NHTSA's own page for the 2020 Ford Fusion Hybrid has the complaint text and every document.
Common questions
Is the Ford Fusion Hybrid reliable?
We don't score reliability: NHTSA publishes complaint counts but no sales figures, so complaints can't be turned into a rate or compared between models. What's on file for model years 2010 on: 1,199 owner complaints, 1 warranty extension and 0 service campaigns Ford filed, and 2 safety recalls. The model years with the most complaints are 2010 (509), 2011 (132), 2013 (126). Whether a known problem was fixed on one car is what its service records show.
What are the most common problems with the Ford Fusion Hybrid?
Across every model year since 2010, owners' complaints to NHTSA most often name steering (25%), airbags (19%), brakes (14%). Ford has filed 1 warranty extension covering the Fusion Hybrid, listed on this page.
Which Fusion Hybrid model years have the most complaints?
2010 (509), 2011 (132), 2013 (126). Complaint counts rise with how many were sold and how long they've been on the road, so compare years of the Fusion Hybrid with each other rather than with other models.
Has Ford extended the warranty on the Fusion Hybrid?
Yes: electrical system (model years 2013). A dealer does a covered repair for free within the extended time or mileage.
How do I check recalls on a Fusion Hybrid?
Enter the car's 17-character VIN at nhtsa.gov/recalls. That answers for one vehicle; the 2 recalls listed here are for the model, and each covers only part of it.