Infiniti QX60 reliability and problems by year
Owners have filed 589 complaints about the Infiniti QX60 with NHTSA since 2014, most often about transmission and drivetrain and other or unspecified. Infiniti has filed 4 warranty extensions and 26 service campaigns for it, and there are 18 safety recalls on file.
From NHTSA's public data files, downloaded 2026-10-10.
How reliable is the Infiniti QX60? What NHTSA's records show
We don't give the QX60 a reliability score. NHTSA publishes complaint counts but no sales figures, so complaints can't be turned into a rate or compared between models. Here is what's on file for model years 2014 on.
- Owner complaints
- 589
- Filed with NHTSA, all model years
- Warranty extensions
- 4
- Filed by Infiniti
- Service campaigns
- 26
- Filed by Infiniti
- Safety recalls
- 18
- Each covers part of the model
Every model year compared
Complaints rise with how many were sold and how long they've been on the road, so a newer or rarer year will show fewer. Compare years of the QX60 with each other.
| Year | Complaints | Most named | Recalls | Warranty / campaigns |
|---|---|---|---|---|
| 2027 | 3 | Other or unspecified (67%) | 0 | 0 |
| 2026 | 10 | Electrical system (40%) | 0 | 0 |
| 2025 | 17 | Other or unspecified (41%) | 1 | 0 |
| 2024 | 20 | Electrical system (40%) | 3 | 0 |
| 2023 | 27 | Other or unspecified (30%) | 3 | 1 |
| 2022 | 23 | Other or unspecified (26%) | 2 | 7 |
| 2020 | 24 | Other or unspecified (25%) | 1 | 0 |
| 2019 | 39 | Transmission and drivetrain (28%) | 2 | 2 |
| 2018 | 38 | Transmission and drivetrain (34%) | 1 | 7 |
| 2017 | 68 | Engine (29%) | 2 | 7 |
| 2016 | 29 | Airbags (41%) | 1 | 8 |
| 2015 | 92 | Transmission and drivetrain (25%) | 3 | 11 |
| 2014 | 199 | Transmission and drivetrain (50%) | 7 | 14 |
Look up one model year, or a VIN
See the complaints, recalls and warranty extensions for a single QX60 model year, with the typical mileage when owners reported each problem.
Acknowledged by Infiniti
Warranty extensions and service campaigns Infiniti filed with NHTSA for the QX60, in its own words. A warranty extension means Infiniti pays for the repair beyond the normal warranty.
- Warranty extensionJun 2022· Transmission and drivetrain· model years 2015–2018
CAMPAIGN BULLETIN CVT Warranty Extension In an effort to assure client satisfaction, demonstrate our confidence in continuously variable transmissions (CVTs), and to address client concerns including those expressed by clients in the class actions, INFINITI will extend the…
- Warranty extensionMar 2022· Transmission and drivetrain· model years 2014–2018
CVT Variable Transmission (CVT) Class Action Owner Notification On March 23, 2022, the Court presiding over a class action lawsuit gave final approval to a proposed settlement under which the CVT warranty will be extended for the following vehicle: 2015-2018 QX60 *Not including…
- Warranty extensionAug 2018· Engine and cooling· model years 2022
OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely hard to fill, not intermittent, and occurs at…
- Warranty extensionApr 2018· Electrical system· model years 2014
CVT Software Update/Warranty Extension Voluntary Service Campaign UPDATE April 6, 2018 Please discard earlier versions of this bulletin The announcement from December 7, 2016 has been revised to include: - The campaign repair has been revised to be software update only -…
- Service campaignJun 2023· Seats· model years 2022–2023
EZ Flex Seat Ownerâs Manual Supplement Voluntary Service Campaign ***** Campaign Summary ***** INFINITI is providing owners of approximately 21,278 2022-2023 INFINITI QX60 vehicles with a supplemental Ownerâs Manual addendum.
- Service campaignDec 2022· Equipment and accessories· model years 2022
VOLUNTARY EMISSION SERVICE CAMPAIGN 2022 QX60; A/C CONDENSER PIPE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- Service campaignJul 2022· Engine and cooling· model years 2022
VOLUNTARY EMISSION SERVICE CAMPAIGN 2022 QX60; A/C CONDENSER PIPE INTRODUCTION Infiniti is conducting this voluntary emission service campaign, on certain specific model year 2022 QX60 vehicles, to replace the A/C condenser pipe.
- Service campaignJul 2022· Visibility· model years 2022
Air Conditioner Condenser Pipe Voluntary Emission Service Campaign ***** Campaign Summary ***** INFINITI is conducting a Voluntary Emission Service Campaign to correct a potential refrigerant leak on specific model year 2022 INFINIT QX60 vehicles identified in Service Comm and…
- Service campaignApr 2022· Electrical system· model years 2022
Audio Amplifier Reprogram Voluntary Service Campaign ***** Campaign Summary ***** INFINITI has reclassified the previously announced quality action (PC870) for new vehicle inventory as a Voluntary Service Campaign to inspect the audio amplifier and, if necessary, reprogram or…
Manufacturer reference PC883 QX60 - Aud: quote it to a dealer to check whether a car is covered.
- Service campaignApr 2022· Electrical system· model years 2022
VOLUNTARY SERVICE CAMPAIGN 2022 QX60; AUDIO AMPLIFIER REPROGRAM INTRODUCTION Infiniti is conducting this voluntary service campaign, on certain specific model year 2022 QX60 vehicles, to reprogram the audio amplifier.
- Service campaignMar 2021· Electrical system· model years 2014–2016
VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- Service campaignDec 2019· Engine and cooling· model years 2015–2019
Engine Control Module (ECM) Reprogram California Voluntary Emission Service Campaign ***** Campaign Summary ***** INFINITI is conducting a Voluntary Emissions Service Campaign on approximately 49,497 specific INFINITI vehicles identified in Service Comm and currently registered…
- Service campaignDec 2019· Engine and cooling· model years 2015–2019
VOLUNTARY EMISSIONS SERVICE CAMPAIGN VEHICLES REGISTERED IN CALIFORNIA; ENGINE CONTROL MODULE INTRODUCTION Infiniti is conducting this voluntary emissions service campaign on certain specific model year Infiniti vehicles (see APPLIED VEHICLES) registered in the state of…
- Service campaignOct 2018· Electrical system· model years 2018
Electric Intake Valve Timing Control eVTC Reprogram Voluntary Service Campaign ***** Campaign Summary ***** INFINITI is conducting a Voluntary Service Campaign to reprogram the electric intake Valve Timing Control (eVTC) module in certain 2018 model year QX60 vehicles.
- Service campaignOct 2018· Electrical system· model years 2018
VOLUNTARY SERVICE CAMPAIGN 2018 QX60; ELECTRIC INTAKE VALVE TIMING CONTROL MODULE REPROGRAMMING INTRODUCTION Infiniti is conducting this voluntary service campaign on certain specific 2018 QX60 vehicles to reprogram the electric Intake Valve Timing (IVT) control module.
- Service campaignSep 2018· Engine and cooling· model years 2017
Engine Coolant Voluntary Service Campaign ***** Campaign Summary ***** INFINITI is conducting a Voluntary Service Campaign to drain and refill the radiator on specific 2017 INFINITI QX60 (L50) and QX60 Hybrid (L50H) vehicles.
- Service campaignSep 2018· Engine and cooling· model years 2017
VOLUNTARY SERVICE CAMPAIGN 2017 QX60; ENGINE COOLANT INTRODUCTION Infiniti is conducting this voluntary service campaign on certain specific model year 2017 QX60 and QX60 Hybrid vehicles.
- Service campaignApr 2018· Transmission and drivetrain· model years 2014
VOLUNTARY SERVICE CAMPAIGN 2013 JX35 AND 2014 QX60; CVT This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard all previous versions of this bulletin.
- Service campaignJul 2017· Electrical system· model years 2014–2016
Disabling the 2G TCU Voluntary Service Campaign ***** Campaign Summary ***** Infiniti is conducting a Voluntary Service Campaign to disable (turn off) the 2G Telematics Control Unit (?2G TCU?).
- Service campaignJul 2017· Mobility equipment· model years 2014–2016
VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Infiniti is conducting a Voluntary Service Campaign (in the U.S.
- Service campaignMar 2017· Mobility equipment· model years 2014
VOLUNTARY SERVICE CAMPAIGN 2013 JX35 AND 2014 QX60; CVT This bulletin has been amended. A correction was made to the DTC number on page 16. No other changes have been made. Please discard previous versions of this bulletin.
- Service campaignMar 2017· Equipment and accessories· model years 2014
VOLUNTARY SERVICE CAMPAIGN 2013 JX35 AND 2014 QX60; CVT The Parts Information in this bulletin has been amended. No other changes have been made. Please discard previous versions of this bulletin.
- Service campaignDec 2016· Brakes· model years 2014
VOLUNTARY SERVICE CAMPAIGN 2013 JX35 AND 2014 QX60; CVT INTRODUCTION Infiniti is conducting this voluntary service campaign on certain specific 2013 JX35 and 2014 QX60 vehicles to reprogram the TCM and, if needed, inspect and replace the CVT or CVT control valve.
- Service campaignFeb 2015· Electrical system· model years 2015
Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2015 Infiniti QX60. A short section of the bulkhead seam under the passenger side A-Pillar was not completely sealed during vehicle production.
- Service campaignJan 2015· Electrical system· model years 2015
Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2015 Infiniti QX60. A short section of the bulkhead seam under the passenger side A-Pillar was not completely sealed during vehicle production.
- Service campaignJan 2015· Electrical system· model years 2015
INTRODUCTION Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2015 Infiniti QX60.
- Service campaignDec 2013· Visibility· model years 2014
Information involving a voluntary service campaign for the replacement of the exterior door mirrors. The mirror memory function and reverse tilt-down functions may be inoperative.
- Service campaignDec 2013· Visibility· model years 2014
INTRODUCTION Infiniti is conducting a voluntary service campaign on certain Model Year 2014 QX60 vehicles to replace the exterior door mirror assemblies and rear finishers.
- Service campaignDec 2013· Visibility· model years 2014
Infiniti is conducting a voluntary service campaign on certain Model Year 2014 QX60 vehicles to replace the exterior door mirror assemblies and rear finishers.
- Service campaignDec 2013· Visibility· model years 2014
Infiniti is conducting a voluntary service campaign on certain Model Year 2014 QX60 vehicles to replace the exterior door mirror assemblies and rear finishers.
What owners report most
The parts of the car owners named in their complaints, across every QX60 model year. Unverified, and not a failure rate.
- Transmission and drivetrain174 (30%)
- Other or unspecified113 (19%)
- Engine106 (18%)
- Electrical system88 (15%)
- Airbags55 (9%)
- Brakes44 (7%)
- Cruise control and speed control41 (7%)
- Body and structure19 (3%)
Safety recalls
18 recalls cover at least one QX60 model year. Each covers a range of VINs, not every car. Check one car at nhtsa.gov/recalls.
One or both front brake caliper assemblies may have reduced strength and could break.
The lap belt pretensioner in the left-side front seat belt assembly may be improperly secured, due to a missing rivet.
Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improperly.
When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.
The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.
The second-row adjustable seat may extend past the intended rear stopper point and may be difficult to move, become stuck, or fail to lock in the correct position.
The second-row seat track may be missing a mounting bolt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages.
The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601.
Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles.
The Anti-Lock Brake (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied.
The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair.
In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching claw from fully engaging. The secondary latch may remain in the open position when the hood is closed.
During the assembly process, the front wheel hub assembly fasteners may not have been properly torqued.
And 3 more recalls on NHTSA.
NHTSA investigations
Defect investigations NHTSA opened. Many close without a recall.
- EA15004Engineering analysis· opened Aug 2015, closed May 2017· Airbags· model years 2014
Occupant Classification System Failure
Led to recall 15V681000.
- RQ15001Recall query· opened Mar 2015, closed Sep 2015· Airbags· model years 2014
Occupant Classification System Failure
NHTSA's own page for the 2027 Infiniti QX60 has the complaint text and every document.
Common questions
Is the Infiniti QX60 reliable?
We don't score reliability: NHTSA publishes complaint counts but no sales figures, so complaints can't be turned into a rate or compared between models. What's on file for model years 2014 on: 589 owner complaints, 4 warranty extensions and 26 service campaigns Infiniti filed, and 18 safety recalls. The model years with the most complaints are 2014 (199), 2015 (92), 2017 (68). Whether a known problem was fixed on one car is what its service records show.
What are the most common problems with the Infiniti QX60?
Across every model year since 2014, owners' complaints to NHTSA most often name transmission and drivetrain (30%), other or unspecified (19%), engine (18%). Infiniti has filed 4 warranty extensions covering the QX60, listed on this page.
Which QX60 model years have the most complaints?
2014 (199), 2015 (92), 2017 (68). Complaint counts rise with how many were sold and how long they've been on the road, so compare years of the QX60 with each other rather than with other models.
Has Infiniti extended the warranty on the QX60?
Yes: transmission and drivetrain (model years 2015–2018); transmission and drivetrain (model years 2014–2018); engine and cooling (model years 2022), and 1 more. A dealer does a covered repair for free within the extended time or mileage.
How do I check recalls on a QX60?
Enter the car's 17-character VIN at nhtsa.gov/recalls. That answers for one vehicle; the 18 recalls listed here are for the model, and each covers only part of it.