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Mercedes-Benz GLE-Class reliability and problems by year
Owners have filed 663 complaints about the Mercedes-Benz GLE-Class with NHTSA since 2016, most often about electrical system and engine. Mercedes-Benz has filed 12 warranty extensions and 35 service campaigns for it, and there are 71 safety recalls on file.
From NHTSA's public data files, downloaded 2026-10-10.
How reliable is the Mercedes-Benz GLE-Class? What NHTSA's records show
We don't give the GLE-Class a reliability score. NHTSA publishes complaint counts but no sales figures, so complaints can't be turned into a rate or compared between models. Here is what's on file for model years 2016 on.
- Owner complaints
- 663
- Filed with NHTSA, all model years
- Warranty extensions
- 12
- Filed by Mercedes-Benz
- Service campaigns
- 35
- Filed by Mercedes-Benz
- Safety recalls
- 71
- Each covers part of the model
Every model year compared
Complaints rise with how many were sold and how long they've been on the road, so a newer or rarer year will show fewer. Compare years of the GLE-Class with each other.
| Year | Complaints | Most named | Recalls | Warranty / campaigns |
|---|---|---|---|---|
| 2026 | 14 | Electrical system (43%) | 3 | 2 |
| 2025 | 30 | Other or unspecified (23%) | 3 | 3 |
| 2024 | 51 | Other or unspecified (24%) | 6 | 12 |
| 2023 | 32 | Transmission and drivetrain (28%) | 5 | 17 |
| 2022 | 70 | Engine (30%) | 11 | 20 |
| 2021 | 92 | Engine (42%) | 22 | 31 |
| 2020 | 123 | Engine (36%) | 36 | 22 |
| 2019 | 34 | Body and structure (29%) | 6 | 9 |
| 2018 | 56 | Transmission and drivetrain (18%) | 9 | 7 |
| 2017 | 70 | Other or unspecified (24%) | 11 | 8 |
| 2016 | 91 | Fuel and propulsion (20%) | 16 | 10 |
Look up one model year, or a VIN
See the complaints, recalls and warranty extensions for a single GLE-Class model year, with the typical mileage when owners reported each problem.
Acknowledged by Mercedes-Benz
Warranty extensions and service campaigns Mercedes-Benz filed with NHTSA for the GLE-Class, in its own words. A warranty extension means Mercedes-Benz pays for the repair beyond the normal warranty.
- Warranty extensionJul 2026· Engine· model years 2020–2026
Complaint Check Engine Light ON with DTC P012800 "The Coolant Temperature is Below the Specified Temperature" active and/or stored in the ME (N3/10).
- Warranty extensionFeb 2026· Engine· model years 2019–2023
Complaint -Check engine light illuminated. -Engine runs rough.
- Warranty extensionJan 2026· Engine· model years 2016–2018, 2020–2025
Dear Mercedes-Benz Owner: In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA is extending the warranty coverage on the exhaust valve system in your vehicle from the original New…
- Warranty extensionAug 2024· Electrical system· model years 2016–2026
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) C-Class, E-Class, S-Class, G-Class, CL, CLS, ML, GL, GLE, GLS, GLC, SL, and AMG GT (204, 205, 207, 212, 213, 217, 221, 222, 463, 216, 218, 166, 292, 253, 231,…
- Warranty extensionApr 2024· Fuel system· model years 2016–2024
IMPORTANT EMISSION EXTENDED WARRANTY INFORMATION In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC ("MBUSA") is extending the warranty coverage on the Fuel System Control…
- Warranty extensionDec 2023· Electrical system· model years 2020–2023
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC ("MBUSA") is extending the warranty coverage on the engine thermostat (including software update) installed in certain…
- Warranty extensionSep 2023· Engine· model years 2016
This NCU replaces the prior NCU issued on March 10, 2023, and contains clarification on reimbursement timeline and removal of damage codes related to intake valves/guide.
- Warranty extensionSep 2023· Engine· model years 2016
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA ("MBUSA") is extending the coverage for the exhaust valve assembly on your vehicle as follows: Why the warranty extension?
- Warranty extensionMar 2023· Engine and cooling· model years 2016
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (âMBUSAâ) is extending the warranty coverage on the exhaust valve system in certain Model Year (âMYâ) vehicles…
- Warranty extensionAug 2022· Cruise control and speed control· model years 2016–2018
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has extended the warranty for the accelerator pedal wiring harness and connectors from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 10 years/120,000 miles for certain Model Year (“MY”)…
- Warranty extensionJul 2022· Exterior lights· model years 2020
Mercedes-Benz AG (âMBAGâ), the manufacturer of Mercedes-Benz vehicles, has extended the warranty on the lighting control unit from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 25 years/unlimited miles on certain Model Year (âMYâ) 2020 GLE-Class…
- Warranty extensionJan 2015· Fuel and propulsion· model years 2016–2018
In our continuing efforts to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (MBUSA) has decided to extend the warranty for certain fuel tank components in certain Mercedes-Benz vehicles.
- Service campaignSep 2024· Electrical system· model years 2020–2023
Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2020-2023 CLS (257 platform), E-Class (213 and 238 platform), GLE (167 platform), and AMG GT 4-Door (290 platform) vehicles, the engine control unit software does not correspond to…
- Service campaignSep 2024· Visibility and wipers· model years 2024
1. Replace left door window lifter. For basic data, see AR67.39-P-0013WEC. 2. Assemble in reverse order.
- Service campaignJul 2024· Other or unspecified· model years 2023–2024
Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2025 GLE/GLS (167 platform), EQB (243 platform), GLA/GLB (247 platform), EQE (294 platform), EQS (296 platform), and GLC (254 platform) vehicles, the B-pillar certification label…
- Service campaignJun 2024· Other or unspecified· model years 2024
Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2025 GLE/GLS (167 platform), EQB (243 platform), GLA (247 platform), EQE (294 platform), EQS (296 platform), and GLC (254 platform) vehicles, the B-pillar certification label…
- Service campaignJun 2024· Suspension· model years 2020
The vehicles were visible and flagged in VMI as “OPEN” on January 14, 2022. Unrepaired affected vehicles will be shown as “Closed-NA” in VMI on June 17, 2024.
- Service campaignMay 2024· Wheels· model years 2023–2024
Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023-2024 C-Class, CLE, E-Class, EQE, EQS, GLC, GLE, GLS, GT, S-Class, and SL vehicles (205, 206, 236, 213, 214, 238, 294, 295, 296, 297, 253, 167, 290, 223, 232 platform), the tire…
- Service campaignApr 2024· Electrical system· model years 2020–2024
This is to notify you of the Service Campaign OTA update for the MBUX system software in 750,313 Model Year (MY) MY19-24 A-Class, CLA, CLS, E-Class, EQB, GLA, GLB, GLC, GLE, GLS, GT 4-door (177, 118, 257, 213, 238, 243, 247, 253,167, 290 platform) vehicles.
- Service campaignFeb 2024· Electrical system· model years 2021–2024
Mercedes-Benz AG (âÃÂÃÂMBAGâÃÂÃÂ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 21-24 C-Class, EQE, EQS, GLC, GLE, GLS, S-Class, SL (206, 294, 295, 296, 297, 254, 167, 223, 232 platform) vehicles, the MBUX System software does not…
- Service campaignFeb 2024· Electrical system· model years 2024
This is to notify you of the Service Campaign Launch to update MBUX Control Unit software in 12,941 Model Year (âÂÂMYâÂÂ) 2024-2025 CLA, EQB, GLA, GLB, GLE, GLS, and AMG GT 4-door (118, 243, 247, 167, and 290 platform).
- Service campaignFeb 2024· Electrical system· model years 2020–2023
Mercedes-Benz AG (âÃÂÃÂMBAGâÃÂÃÂ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY20-23 A-Class, C-Class, CLA, CLS, E-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, 238, 247, 253, 167, 290, 217, 222 platform)…
- Service campaignJan 2024· Electrical system· model years 2019–2023
Mercedes-Benz AG (âÂÂMBAGâÂÂ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2019-2023 A-Class, CLA, E-Class, G-Class, GLA, GLB, GLC, GLE, GLS, and S-Class (177, 118, 238, 463, 247, 253, 167, and 222 platform) vehicles, the communication…
Manufacturer reference NCU-OTA Comm Mod: quote it to a dealer to check whether a car is covered.
- Service campaignJan 2024· Electrical system· model years 2017–2021
Mercedes-Benz AG (âÂÂMBAGâÂÂ), the manufacturer of Mercedes-Benz, has determined that in certain MY 2017-2021 C-Class, CLA, CLS, E-Class, GLC, GLE, GLS, AMG GT, S-Class, SL, and SLC (205, 117, 257, 213/238, 253, 166/292, 190/290,217/222, 231, 172) vehicles, the software of…
- Service campaignJan 2024· Engine and cooling· model years 2022–2024
Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022 GLE and GLS (167 platform) vehicles, corrosion on the solenoid may occur in the electric coolant pump.
- Service campaignDec 2023· Electrical system· model years 2019–2023
Mercedes-Benz AG (âÂÂMBAGâÂÂ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, C-Class, CLA, CLS, E-Class, EQB, G-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, 238, 243, 463, 247, 253, 167, 290, 217,…
Manufacturer reference OTA-Comm Mod SW: quote it to a dealer to check whether a car is covered.
- Service campaignDec 2023· Electrical system· model years 2019–2023
Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, CLA, CLS, E-Class, EQB, GLA, GLB, GLC, GLE, GLS, AMG GT (177, 118, 257, 213, 238, 243, 247, 253,167, 290 platform) vehicles, the head unit software does not correspond…
Manufacturer reference OTA-Head Unit SW: quote it to a dealer to check whether a car is covered.
- Service campaignAug 2023· Electrical system· model years 2018–2023
Mercedes-Benz AG (âMBAGâ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles, the communication module software does…
Manufacturer reference NCU-HU SW Update: quote it to a dealer to check whether a car is covered.
- Service campaignJul 2023· Body and structure· model years 2022
Mercedes-Benz AG (âMBAGâ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (âMYâ) 2022 GLE (167 platform) vehicles, surface damage may have occurred to the outer right front longitudinal member, which may result in subsequent…
- Service campaignFeb 2023· Electrical system· model years 2021–2022
Mercedes-Benz AG (âMBAGâ), the manufacturer of Mercedes-Benz, has produced certain MY 2021-2022 A-Class, CLA-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLC-Class, GLEClass, GLS-Class, and AMG GT (177, 118, 257, 213, 247, 253, 167 and 290 platform) vehicles without the…
What owners report most
The parts of the car owners named in their complaints, across every GLE-Class model year. Unverified, and not a failure rate.
- Electrical system149 (22%)
- Engine135 (20%)
- Other or unspecified114 (17%)
- Transmission and drivetrain64 (10%)
- Cruise control and speed control51 (8%)
- Fuel and propulsion44 (7%)
- Automatic emergency braking and collision warning42 (6%)
- Brakes41 (6%)
Safety recalls
71 recalls cover at least one GLE-Class model year. Each covers a range of VINs, not every car. Check one car at nhtsa.gov/recalls.
The bolts for the rear seat belts may not be tightened properly.
The passenger air bag fabric may have been manufactured incorrectly, which can cause the air bag not to deploy as intended.
The center rear seat belts may have been installed without the child seat protection function and fail to lock a child restraint properly.
The multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach.
The front acceleration sensor's wiring harness may be routed incorrectly, which can prevent the front air bags from deploying properly.
A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.
The transmission may not fully downshift in certain conditions, causing the engine to stall.
The accelerator pedal module bracket may have been improperly welded, which can result in the bracket breaking or detaching.
Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
The incorrect screws, installed on the high-pressure fuel pump, may prevent a proper seal from forming between the high-pressure fuel pump and the tandem oil pump.
Please refer to MBUSA's recall report for specific vehicle details.
A 12-Volt ground connection under the driver seat may not be secured properly, resulting in the ground connection overheating.
Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.
Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
And 56 more recalls on NHTSA.
NHTSA investigations
Defect investigations NHTSA opened. Many close without a recall.
- PE21001Preliminary evaluation· opened Jan 2021, closed Oct 2021· Body and structure· model years 2016–2019
Front Roof Panel Detachment
Led to recall 21V197000.
NHTSA's own page for the 2027 Mercedes-Benz GLE-Class has the complaint text and every document.
Common questions
Is the Mercedes-Benz GLE-Class reliable?
We don't score reliability: NHTSA publishes complaint counts but no sales figures, so complaints can't be turned into a rate or compared between models. What's on file for model years 2016 on: 663 owner complaints, 12 warranty extensions and 35 service campaigns Mercedes-Benz filed, and 71 safety recalls. The model years with the most complaints are 2020 (123), 2021 (92), 2016 (91). Whether a known problem was fixed on one car is what its service records show.
What are the most common problems with the Mercedes-Benz GLE-Class?
Across every model year since 2016, owners' complaints to NHTSA most often name electrical system (22%), engine (20%), other or unspecified (17%). Mercedes-Benz has filed 12 warranty extensions covering the GLE-Class, listed on this page.
Which GLE-Class model years have the most complaints?
2020 (123), 2021 (92), 2016 (91). Complaint counts rise with how many were sold and how long they've been on the road, so compare years of the GLE-Class with each other rather than with other models.
Has Mercedes-Benz extended the warranty on the GLE-Class?
Yes: engine (model years 2020–2026); engine (model years 2019–2023); engine (model years 2016–2018, 2020–2025), and 9 more. A dealer does a covered repair for free within the extended time or mileage.
How do I check recalls on a GLE-Class?
Enter the car's 17-character VIN at nhtsa.gov/recalls. That answers for one vehicle; the 71 recalls listed here are for the model, and each covers only part of it.